Very helpful
Very helpful. Great customer service
By RHIANNON N R.
Response from Excite Credit Union· May 19, 2021
Hi Rhiannon, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
95 reviews
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Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Excite Credit Union (excitecu.org) has 95 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
95 approved reviews, newest moderated first
Very helpful. Great customer service
By RHIANNON N R.
Response from Excite Credit Union· May 19, 2021
Hi Rhiannon, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.
By CLARA
Response from Excite Credit Union· May 17, 2021
Hi Clara, We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite. The Excite Team
I went into office on Curtner , there is a lady who is very professional and extremely helpfull to work with me. I am very satisfy with her service. I am sorry do not know her name. I would rate her more than 5 stars if there is one
By TU X N.
Response from Excite Credit Union· May 14, 2021
Hi Tu, Thank you for your feedback. We are happy that you've had a great experience at our Curtner Branch. Thanks again, The Excite Team
Friendly staff
By OMAR K.
Response from Excite Credit Union· May 14, 2021
Hi Omar, Thank you so much for this feedback! We're glad you are a Member at Excite! The Excite Team
Good service, very helpfull, Im happy to be banking with them
By ALEJANDRO HERNANDEZ C.
Response from Excite Credit Union· May 14, 2021
Hi Alejandro, We are happy to hear you are happy. We appreciate your Membership. Thank you, The Excite Team
You guys steal and cheat the customers
By JUSTIN M W.
Response from Excite Credit Union· May 14, 2021
Hi Justin, we are sorry to hear that you've had a poor experience with us. Do you mind responding to the marketing team email so we can learn more? Thank you, Excite Team
I'm very satisfied
By JOHN W M.
Response from Excite Credit Union· May 14, 2021
Hi John, We're happy to hear you are satisfied! Thanks, Excite Team