quality customer service
I was very pleased with the time line that it took to complete the transaction I have more phones I would gladly send
By Timothy P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ExchangeMyPhone buys used and broken cell phones and gives them a second life. We're saving the world from toxic metals one cell phone at a time.
exchangemyphone (exchangemyphone.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 28 reviews with 5 stars · Clear filters
I was very pleased with the time line that it took to complete the transaction I have more phones I would gladly send
By Timothy P.
So Easy, and felt like the amount I got paid for my phone was much better than other optiosn
By bcaitlyn
Sold my HTC One with no issue - got a good quote back that was higher than T-Mobile's or Verizon's or some of the other competing services, clicked a few answers to a brief questionnaire, then sent the phone in. An email confirmed receipt and my check was in the mail in a few days. So quick and easy, wonderful!
By Angela C.
Always fair and usually more than competitors.
By Victor C.