Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
19 reviews
ExcavatorpartsdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EPD, abbreviated from Excavator Parts Direct, specialises in providing top-quality spare and replacement parts for excavators and heavy machinery online 24/7.With a commitment to quality and customer satisfaction, EPD is a trusted supplier to construction professionals, contractors, and equipment operators looking for reliable parts that keep their machinery performing at its best. Our online store is designed to make ordering as simple and efficient as possible. Customers can easily browse and purchase parts at any time, ensuring they can get what they need, when they need it. We partner with leading manufacturers to ensure all our products meet or exceed industry standards, offering both OEM and aftermarket options to suit different budgets and requirements.EPD takes pride in delivering exceptional service and fast shipping, so you can keep your projects moving without unnecessary delays. Our support team is always available to assist with product enquiries and order assistance.Whether you’re working on a small project or managing a large fleet, you can trust EPD.
Excavatorpartsdirect (excavatorpartsdirect.com) has 19 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 2 reviews with 1 star · Clear filters
Took way to long to receive. Ordered April 30 and never received until May 11
By Anonymous
Response from Excavatorpartsdirect· May 18, 2026
Hi, We're sorry to hear about the delay to your order, we are working closely with our logistics partners to make sure deliveries are done on time. Thanks you for shopping with us, Your EPD Team
The parts are wrong size
By bartolo M.
Response from Excavatorpartsdirect· Mar 24, 2026
Hi there, Sorry to hear that the parts you ordered were the wrong size, please get in touch with our team at [email protected] and someone will be able to help.
