Where are items m?
I don’t know where my items are or if they were ever shipped. No communication nothing
By Princess
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ewbank has over 140 years of expertise in developing and manufacturing household cleaning products. We are committed to providing high-quality and high-performance cleaning solutions at affordable prices. Rooted in innovation, our mission is to meet every cleaning need, ensuring trust and satisfaction for our customers.
Ewbank (ewbankus.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
32 approved reviews, newest moderated first
I don’t know where my items are or if they were ever shipped. No communication nothing
By Princess
I wrote to EWBANK regarding a product which I believe is not fit for purpose. My questions were ignored, and I was told to take the product back to where I bought it. I have since been told by EWBANK (Nadia) the product sold is not one of theirs, and the company are selling it using the EWBANK logo, box and credits etc. I was also told by EWBANK (NADIA) not to send her anymore messages as they would be ignored! Amazing action from such a well know brand who advertise they have been cleaning homes since 1880!
By MandyandRob L.
I was originally going to give only 4 stars since you got my order wrong but you handled the mistake so well that it's still a 5 star experience.
By customer
You had the parts I needed.
By ALBERTO
The cleaning solution does a great job! Delivery was fast ! Cost is reasonable.
By A B.
I received it faster than I expected
By customer
Good experience and items arrived ahead of time.
By Joseph D.
Order came just as I ordered it. Thanks!
By J. S.