Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Evolve Home LoansSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since the year 2000, we’ve enjoyed the opportunity to help thousands of Americans achieve the dream of homeownership and financial peace of mind through our fast and simple loan process. We chose to go into business to help people by educating them through one of life’s most challenging processes and saving them REAL money. In a day and age where buying or refinancing a home have become increasingly impersonal, we choose to bring a personal touch back to the industry by building a team that prioritizes the client experience. At Evolve Home Loans, we will continue to focus on helping others with our core values in all that we do, it’s what got us AND keeps us passionate about the mortgage business.
Evolve Home Loans (evolvehomeloans.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 392 reviews with 5 stars · Clear filters
It was a pleasure dealing with AZ home loans.
By customer
Response from Evolve Home Loans· Oct 27, 2020
Thank you for your review! We're glad you had a good customer service experience with us and look forward to assisting you again.
I was looking to lower my interest rate. AZ Home Loans was highly recommended to me. I first worked with Josh Hartson to get the ball rolling and get all the necessary paperwork and documents together. He made a nice smooth transition to Ashley Marbury to help process everything! They sent out a wonderful Notary to my home to sign all the final documents. And we ended with a much lower rate than we initially expected. I could not be happier with the customer service we received from everyone!
By Tom
Response from Evolve Home Loans· Oct 7, 2020
Thank you Tom for your review and kind words! Our team enjoyed working with you as well and we're thrilled that you're happy with your refinance through us. Thank you for being a valued client and we look forward to assisting you again in the future!
We have used AZ Home Loans several times. Each time they are friendly and knowledgeable and make it as easy as possible to get either a refi or a mortgage in place
By customer
Response from Evolve Home Loans· Oct 6, 2020
Thank you for your review! We're glad you had an easy and positive process with us. Thank you for being a repeated client and we look forward to being of assistance again in the future!
Excellent service and they found us the best rates! Easy, fast and a very good company to do business with. I will recommend to family and friends!
By Joshua and Gina W.
Response from Evolve Home Loans· Oct 6, 2020
Thank you Josh & Gina for your review and recommendation! We strive to make home loan and refinancing quick, easy and efficient for all of our clients. We're glad you had an awesome customer service experience and we look forward to assisting you in the future.
We started our refinance loan process in February 2020, and hit a snag when the COVID situation caused interest rates to go up and had to put the process on hold. The AZ Home Loans team stayed in constant contact with us to let us know what was happening and to check on us until things were finally at a point where we could move forward.
By John W.
Response from Evolve Home Loans· Oct 6, 2020
Thank you John for your review! We're glad you have a better rate and had a resourceful and positive process with us. Thank you for being a valued client and we look forward to assisting you again in the future!
Great team! Communicated well throughout the process. Very helpful!
By Dan S., M.
Response from Evolve Home Loans· Sep 17, 2020
Thank you Dan for your review! We're happy you had helpful communication and good customer service through your process. We look forward to assisting you in the future!
A reverse mortgage is not a quick or easy process; but AZ Home Loans stayed the course, removed the hurdles, and we had a successful completion. PLUS, they had the lowest closing costs of all the reverse loan companies I contacted. A BIG PLUS!
By Paul K.
Response from Evolve Home Loans· Sep 17, 2020
Thank you Paul for your review! Our team enjoyed working with you and we're thrilled that your reverse mortgage was smooth and easy. Thank you for choosing us.
AZ Home Loans was an awesome experience. Everyone is so helpful and put my mind at ease during my refi process. They took care to get things done, and communicate to me the status. I am very satisfied and very grateful for the service that AZ Home Loans has provided. Thank you.
By customer
Response from Evolve Home Loans· Sep 17, 2020
Thank you so much for your review! We loved helping you with your refinance on your property and we're glad you;re pleased with our communication and customer service. Thank you for choosing us. You are a valued client and we sincerely appreciate you!
