Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Evite exists to make gathering feel possible. We're the original digital invite—built not just to collect RSVPs, but to handle the invisible work of hosting: tracking headcount, nudging guests who haven’t answered, and making sure the details are covered before anyone arrives.With over 120 million users and more than 3 billion invitations sent, we've been behind some of life’s most meaningful gatherings, from birthday parties, to baby showers, and dinners that went longer than planned, giving hosts everything they need to stop managing the moment and actually be in it.Together starts here.
Evite (evite.com) has 67 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
67 approved reviews, newest moderated first
Platform offers little in ability to design invitation. NO CHAT/LIVE customer service available. Response time from customer service horrible. Half the people on my list said they did not receive the invitation. Find another platform.
By Joan C.
My wife and I used Evite last year for a family wedding and paid for the subscription, but did not realize that they automatically setup the subscription as "Auto Renew". I saw a charge for $249.99 on my credit card in July and I am trying to contact customer support as the charge hit my credit card on 6/23/2025. There is no response from them and their FAQ's states that the charges are non-refundable. I know its a mistake on my part, but this is still very bad business practice as I have not used EVITE since last October to create any new invites. 07/09/2025 Changed to 4 as the support team responded and gave me full credit for the automatic renewal 249.99.
By Mayur M.
HORRIBLE. I PAYED 36.00 TWO TIMES TO ADD MORE GUESTS. OVER HALF OF MY GUESTS TOLD ME THEY NEVER RECIEVED THE EVITE. I GO TO TRY TO ASK FOR SOME TYPE OF COMPENSATION AND OF COURSE NO REFUNDS. SAVE YOUR MONEY AND GO WITH ANOTHER COMPANY.
By Pop O.
I honestly don't know how this company is still in business. The UX experience is terrible. It lacks intuition and is glitchy when you try to move around elements. It wouldn't let me make edits to an invite so I ended up having to start over and recreate a new invite THREE TIMES! It didn't save the guest list. It makes you update the same information in multiple places so it's easy to make mistakes. I'm honestly shocked at how bad this website is. I guess they hire coders who are doing practice in a high school course because the engineers who designed this website should be embarrassed.
By Nicki P.
Without question THE WORST app/website and service EVER. DO NOT USE. No support, no customer service, no chat available, if chat is available it takes 10 mins for someone to connect, no one answers your email questions. NOT AT ALL USER FRIENDLY. Functions that they say exist, don't. I'm so sorry I used them. Truly, honestly, absolutely AWFUL!!!!
By Celeste S.
real shitty, unfair guiding with costs only at the end, complicated, additional functions don't really work and are strange to access, expensive for the miserable service
By Adrian K.
The interface is shitty and extremely hard to use. I can't believe that it's so bad. The only reason that Evite still exist is that they were here first so they have the brand name. No website in recent memory was as frustrating to use!
By Hagai S.
Stay away from these scammers! I created my invitation but it gives error when my guests try to open it. I sent tens of emails but they don’t even reply back. They don’t care after they receive your money! No customer service at all! I asked a refund but again no reply nothing! My money has gone to garbage! So does my time! Stay away from them if you don’t want to waste your money.
By Yelda B.
