everyhealth.comReviews of everyhealth.com

It’s been more than two months since I ordered a product, I got an email two weeks later that it was delayed, no communication since then, not responding to my emails either Order no: 519009044

I've written a review about the poor customer service, but after researching Every Health, I've learned that there is NO transparency. They have no one listed in their Who Is on their domain, according to ScamAdvisor. After spending 47 minutes on hold with DHL, a rep gave me a US phone number for the HUT Group (apparently Every Health's parent company), which was associated with my (missing) delivery. That number turned out to be for another of HUT's companies and no one there had any information about how to reach Every Health's supervisors or exec team. According to Gov.uk, there is no active company called "Every Health." There was an "Every Health Ltd" that was dissolved in 2017. A search on THG.com (the HUT Group) reveals nothing for Every Health. I believe Every Health is a sham company. It certainly doesn't care about responding to unhappy customers and improving its image. UPDATED JULY 10, 2024: Six months later, Every Health leaves this reply to my review. Everything they have written is FALSE. I provided the correct address, my credit card company did not flag the payment, and Every Health's customer service was terrible. They never "rectified" the situation. I ended up canceling the order and filing a chargeback with my credit card company.

ordered for about 75 euros on Oct. 4th. Today, Dec 3rd im done with them. Why? first it seemed fine, package got lost and they offered me e resend or refund. I asked them to deliver on a different name or even address since im not at the specific adres for the upcoming months. This was not possible. So they gave the solution to get a refund and order the same products. Found out that they were almost 125 euro nowadays. Amy, told me i was able to order and they would refund me the difference. I wanted to be sure before ordering.. and guess what, it was not possible anymore. LUCKELY I didnt order again while they thought I did! Their promises look like they do it on purpose, so in the end you will pay more for the same products!! Dont trust them, spend some more locally, and forget about this dropshipping company. Found out they were another company not so long a go. Same people working, same tactics. So probably in a few years they switch to another name again. Since the products I ordered are from the USA, will send the brand a message too. PLEASE people, beware!! Its an old tactic to get money from people. Spend some, refund, and let them pay them more. Old investment trick, luckely i did not pay again. Oh yeah, by the way, it was my first order hahah. Of course it doesnt happen to everybody, just beware all!

Terrible company and customer service. Waiting weeks for order dispatch. Order not dispatched yet no cancellation offered. Fraudulent practises - save yourself the hassle & stay away.

I’d like to rate this company as ZERO stars as they are shockingly bad! Just off the phone AGAIN begging for my refund which Hannah promised a while ago now, called again spoke to Callum, he escalated it to their finance team, it was actioned and agreed that my refund would happen, now again nothing. Spoke to a very rude, hostile guy called Joseph on their customer service number. Needs to learn basic manners when speaking to people. Again going into another week and no refund. The stress of ordering from this shambolic, unprofessional company is just not worth it! Steer very clear of them and order elsewhere. If you need a refund, good luck in getting that!! All they do is fob you off with excuses and lies. AWFUL COMPANY..

DO NOT BUY FROM THIS COMPANY!! Would put 0 stars if I could. Ordered a product which never arrived, spent 30 minutes waiting to get through to customer service to be told computer says no on processing a refund! Terrible company, useless customer service. Don’t waste your money!!

Placed an order using a discount code "NEW" sent to me when I signed up. Used the code along with an offer of buy one get one half price. The system charged me the full amount which I queried. Everyhealth has decided that they would rather lose my business and have the order returned rather than honour the code they sent to me. Items returned but still no refund. Just had a reply 6 months later and they haven’t been able to find my order on their system (505361626) or a record of the correspondence and calls with their staff. That says about it all.

Ordered some supplements. They never came. Instead I got a message to say they were processing a refund. I emailed them saying I didn't want a refund, I wanted my product. No response, but they did refund me less than I originally paid for them!!