EverlywellReviews of everlywell.com

Not sure of the accuracy of the food sensitivity test as if my previous test was just doubled and sent back to me. 5 became tens 0 became one or 2, 2 became 4 across the board. Anything above five gives me a rash immediately, no rashes the test was wrong across the board.

The other reviews that mention difficulty in blood collection are absolutely right, the amount of blood needed to complete the testosterone test I was given was not possible to get with the finger prick method that they tell you to use. I even went to a clinic to have them help me complete the blood collection, they used the same method that Everlywell recommended (prick the end of the finger) and THEY COULDN'T GET ENOUGH EITHER. The fact is unless you bleed all over when you get cut then you are going to have a terrible time trying to get your results, I never did personally. $50 down the drain and my time too. Really unsatisfied but it's been too long now so no refund for me. Wouldn't recommend.

The service used to work well for me, I had used it twice before. Now 2026 their web design is a nightmare, perhaps done by people who have no idea how to design a site, coding or address browser issues? Worse when you send screenshots of the problem, they respond as if they ignored the screenshots and problem, then blame it on you or say "did you try our app?" Problem is they don't give you the app address for the Play store. So when you type in "Everlywell app" numerous other apps appear but none that even look like an Everlywell logo. OK so I did not register in advance of taking the test, but waited till after I took it, (the same day I took the test). To my surprise on all different browsers when I go to log in our register the test. I get a box to enter my email. (I am already registered with 2 previous tests) there IS NO password box that appears. Only a BIG GREEN "LOGIN" button, which you press and get an error in red. If you continue to press this you will be locked out. I try logging in to my account via the top right "log in to account" which won't let me log in to my account as if I had no account. OK so I send the screenshots to the support"at"everlywell.com or contact"at"everlywell.com emails and a moron writes back, "Are you entering the password correctly?" they obviously are not looking at the screenshots embedded (not attached) with my problem written above them. So then you get the message "we got your test but can't process it because you did not register it". Well why did the person I contacted not register it for me as I included all the info, screenshot of my register my kit card with the green and white. They obviously know I sent the kit and tried to register it. So finally I called today and the operator admits they've been having a lot of problems with this, so why do they blame the customers? "Use a private browser window". Hello if that is the way to do this "Everlywell is using a problematic wed developer that does not know what they're doing. Dear, Everlywell, you make it clear the test is time-sensitive which it's important to send in ASAP. So we do this, but you create a huge obstacle with a broken website that users can't lot in, OR give a clear "phone app link". So our tests sit, and then you want us to do it all over again. Also note you are using new lancets without clear instruction how they are to be used. Once only? OK but then give better instructions for the new ones. You are better off using a different testing company as Everlywood has dropped the ball and due to a "worse than bad website" with lots of useless sales info to confuse the user and make it harder to find the relevant, important info UPDATE: They were able to process my test, however the link you click on to see the results which Everlywell send does the same thing "It shows your email however NO PASSWORD" box and if you click on login under the email you are warned you will be logged out if the wrong password is used. It will fail because it needs a password. This is the big flaw and we trying using Edge, Google and Firefox with the same issues. This is a waste of user time and frustrating. Thank you

Not impressed. Paid a lot for Galleri test quality customer service. No order confirmation from them. Called twice and can’t get an order confirmation or order number and what happens next! Klarna had confirmation of the purchase but Everlywell acts like nothing exists entirely of hearing two days in a row someone will get back with you and they don’t. I’m gonna dispute it with Klarna and probably just go to Galleri test directly to order it. This is beyond ridiculous

It’s great if your test goes smoothly and everything registers correctly, but if you actually need to get something fixed or get something resolved, you cannot get any response from customer service. The idea is great, but I highly recommend you go to a different company.

I would avoid Everlywell at all costs. I bought a Food Sensitivity test at Rite Aid, and when I went to register it, they said they no longer supported that "version" of the test. I contacted customer support, but they refused to replace the kit unless I could provide proof of purchase... from a store that's out of business.

DO NOT BUY FROM THIS COMPANY! They need better descriptions of their products. I bought a machine that i thought was going to save me money on testing. The product does not mention the machine is for single use only. You think being a machine that you would be able to use it multiple times. It is such a waste on our landfills and our my wallets to create a machine for single use only. I was very unhappy with the poor description and of course i bought it thinking different. When i found out it was single use only i contacted Everlywell and they refused to let me return my purchase and refund me. They didn't even offer a partial refund for their poor product description that i find very misleading. I feel scammed and im very unhappy. I never complain either but for the amount of money i spent i am pissed enough to complain.

Second time taken the testosterone test and it keeps failing do to not enough blood 🙃. I made sure to add alot blood even prick 2 finger to insure I had enough blood .I fill the circle up with blood waited couple Seconds and added more I was try to over exaggerating with the blood amount I was adding and still not enough blood really piss me off .waste of time won't be requesting another test I just wasted 90$