EverlifeReviews of everlifemd.com

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4.8/ 5

Excellent

2,238 reviews

Everlife4.8Excellent

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About Everlife

Everlife is a modern telehealth platform dedicatedto optimizing men’s and women’s health.We help people feel stronger, healthier, more energized, and more confident as they age— through clinician guided care, high-quality therapies, and a patient-first experience. Our focus isn’t on extremes or quick fixes. It’s on better health, better function, and better quality years ahead. Everlife optimizes men’s & women’s health for better, healthier years.

Everlife (everlifemd.com) has 2,238 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.

Also known as: everlifemd.com
Website: everlifemd.com
Category: Wellness & Spa
Listed on The Fair Hearing: 2026

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May 24, 2025

Sermorelin

Follow Up 3: I’m hoping this is the final review. I received an email from the Customer Service Manager this morning, I provided him my phone to call. I did however check my account and a refund along with the overdraft fee had been processed. I honestly feel that they were trying to do the right thing and maybe challenged by technology in this case. I’m still awaiting directions on how to return the product, I didn’t order, but other than that, I’m content with the product and the results of my ordering experience. I would probably order from them in the future. I like to cycle my supplements monthly. I’m willing to write this experience off as a rare mistake. Follow Up 2: Refund for the second order I never wanted hasn’t reappeared, however the second order, I never ordered showed up in the mail. I contacted Mark who had emailed me. Very frustrating. Follow Up: The refund that was posted to my account immediately, has since disappeared from bank, the particular account is only for online orders and is in overdraft. Response to Comments from Company: Your representative did not explain the prescription vs automatic shipping, furthermore how was I signed up for automatic renewal and the charge on my debit is listed as “recurring”. Something is happening, and it isn’t from my end. I’m adjusting my review accordingly. Initial Review: So I ordered the Sermorelin, sublingual, a 1 month dose and specifically selected only 1 order, no renewal on the website. Today out of the blue I was billed for a recurring billing. When I called, they initial tried to tell me I was locked in for a year. I asked to speak with a supervisor and they refunded the billing and apologized. I see the refund being processed. However, I know absolutely without a doubt, I did not sign up for a subscription. Recommend, you pay strict attention to whatever card you use to order from them. Seeing results with the product, but I don’t like being signed up for things and billed.

By Lance O.

Response from Everlife· May 25, 2025

***Lance -- we are trying to reach you again today on the holiday via email, sms and call. We just sent you an email showing the charges refunded. They where processed on the 23rd. Its a banking holiday today so we assume it will show up tomorrow. We will continue to try and reach you.*** We are doing our very best to communicate with you with out calling you 5 times in a day..if possible please respond back to us. Via email, sms or a call. We are here to make sure you're satisfied with our support Hello Lance, We tried reaching out to you multiple times to clear up any confusion and we will reach out again after the holiday. We appreciate you as a customer and want to make sure you're happy with our service. That being said there is NO Year commitment ever, what our rep was explaining and it can be confusing sometimes is that the prescription our Dr's write for you is good for a year. This means you can have Sermorelin shipped for a full year without having to update the Pharmacy or Dr. So you can order it today have a few refills processed, pause refills and then start up again in a few months and the prescription would still be good at the pharmacy for a full year from your initial order date. We apologize for any confusion and just want to let you know that you have complete control of how many refills you choose. Thank you for letting us know there was a bit of confusion on this. We will make sure our team communicates this is a much clearer manner going forward. Let us know any question your have or if you ever need a refill we are happy to help. Happy Holidays