Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
47 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Everest Horology Products has been a trusted name in the watch enthusiast community since 2012. Founded and continuously operated by the same owner since inception, Everest is a family-run business built on core values of quality, integrity, and meticulous attention to detail — principles that have guided every product and every customer interaction for over a decade.We specialize in premium aftermarket watch straps, watch tools, and watch storage solutions — with a particular focus on Rolex and Tudor owners. Our straps are engineered to fit, feel, and look as though they belong on your watch from the factory. Our designs have been featured by the world's most respected watch publications, including Hodinkee, Worn & Wound, WatchTime, and A Blog To Watch, among others. Our portfolio is backed by countless patents, and our expertise has been sought out by other respected watch brands and Fortune 500 companies to design and manufacture custom watch straps for their customers — a testament to the craftsmanship and reliability that define everything we make.Over more than a decade in business, we have served over 100,000 customers worldwide — and the reviews speak for themselves. Our verified Google reviews reflect the same exceptional customer service that has defined Everest from day one: fast shipping, meticulous quality control, and a team that genuinely cares about every order.Please note: Everest Horology Products officially claimed and took over this Trustpilot page in May 2026. Reviews prior to that date were accumulated organically by our customers. As with any established brand in a competitive industry, we have unfortunately been the target of fraudulent and competitor-driven negative reviews intended to mislead shoppers. We take every legitimate concern seriously and work to resolve issues directly — but we also encourage shoppers to weigh the overwhelming volume of positive feedback from our 100,000+ real customers, and to cross-reference our Google reviews
Everest Horology Products (everestbands.com) has 47 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 38 reviews with 1 star · Clear filters
Do not use, paid over £200 and also paid for next day delivery, they have not dispatched or responded to any emails for over 10 days, they constantly email with offers though every day, wish I had read the reviews first but it appears to be a scam !!! No phone numbers either so be careful !!
By Simon C.
This has been the worst experience dealing with anyone associated with luxury items. I beg you stay away from Everest watch bands. You will never receive the product. And they will keep your credit card payment. You are better off betting the $300 on a horse with one leg at the Kentucky derby. Please for your own mental health stay clear of this company
By WILLIAM
They shipped to the wrong address and I was unable to change the order even thought I contacted them within 6 hours of the original order placed. They use a fulfillment company that will not allow you to make an address change. Very frustrationing and very poor customer support. Im out $259 with little recourse
By Peter S.
Terrible customer service experience. Ordered a strap, not quite right but no qualms with the quality of the product so have returned. Still waiting for a refund weeks later but worse, absolutely no acknowledgment to any emails or chatbot queries. Would highly recommend purchasing through a credit card when dealing with this company so you have some hope of recovering your money if the strap doesn’t suit your needs.
By Nak
Betrug! Band zum Austausch zurückgesendet & nie wieder etwas gehört! 230€ einfach weg.
By Maximilian Z.
I buy a strap for my Daytona but i choose the wrong size. I start the exchange procedure and from that moment the disaster began. I made a shipment with a receipt of delivery and the package result received. To date, even after numerous email, no one has answered me. I lost all my money between shipping and bracelet is about 300 euros. Everything I am writing can be proved. I absolutely advise to not buy from Everest! The site il well made everything seems ok but the risks is making my same mistake and lose the money.
By Giuseppe San M.
Very poor customer service. Never again.
By Stephen C.
Never buy at Everest Horology Products No customer service ! I bought a watch strap. They promised me that nog import duties or taxes would need te be paid. Despite this promise, i had to pay 100 euro in import duties on top of the initial price of 250 euro. Naturally, i refused the delivery and returned the strap. After a lot of hassle with Dhl to return it and numerous emails, I still haven't received a refund ! Pure fraud !
By paullagimo.be
