EVANNEX Tesla AccessoriesReviews of evannex.com

On Friday, May 5, 2023, I placed an online order for a center console for my brother. Right after I had placed the order, he told me to cancel it because he found a better one with more functionality and it was $100 less. I couldnt cancel the order because their customer service was closed & they are closed on the weekends. I called on Monday to be told I had to wait until I had received the order since it had already been shipped. I received the order finally yesterday, Friday, May 12, 2023. I just had to waste $70 to return something to Evannex because their company is closed on rhe weekends. The package shipped before I could cancel.it. So instead of receiving a full refund, Im going to be shorted the shipping cost. Ill never purchase another item from this company nor will I recommend anyone to it.

I bought the red brake calipers covers from Evannex for my Tesla Model 3. I installed them. They looked great, and I was very happy for about 4 months, right after the warranty of 90 days expired, and then the paint started peeling off them. They look horrible now I wrote Evannex about it but they haven't responded. Now I'm going to have to remove them or repaint them or do something. I'm very disappointed.

They do not stand behind the products they sell. Refused to accept return of the wrong part due to poor explanation on the website. No good will after purchasing multiple items. Blamed it on the “manufacturer” though the paint protection film was bough through EVANNEX. the film did not even close to a professional cut.

Absolute trash, they make nothing and just distribute products from one manufacturer to customers. Problem is they sell products that are out of stock from the manufacturer and will just sit on your cash till they can have the manufacturer ship it. Go elsewhere!

Good product, and the service could be better

Ordered a carbon fiber hood for Model 3. nowhere on site does it say 6-8 week lead time. They have not shipped product but they charged my credit card and I have since had to pay that credit card bill. They provide no follow up. They will not allow you to speak to the owner. That's it . . I'm done with these guys. They don't really care about customers

Had ordered an installed a Tesla Mod X front license plate holder. Had a slight problem with the mounting, since the plastic surface of the front grill cowling might not be level on all cars . Called them to explain, and they took great care of me, to make me a happy customer. I suggested a slight modification to the mounting method, which they will take under consideration. Appreciate that they have good accessories for our cars, beyond what Tesla offers themselves.

Truly 5 star. Before I ordered the Model 3 pneumatic trunk lifters, I watched video installment instructions, examined my Model 3 to be sure I understood everything. I received the lifters Friday at 12:35pm. Read the instructions, got the two screwdrivers and a 4 foot board and went to work at 12:47pm. At 12:53pm I closed the trunk lid. Job completed. Everything was exactly what one should always expect. Best service and product quality, bar none. Keep up the good work, Evannex!