Eu MorpheReviews of eu.morphe.com

Ils ne sont pas transparents sur les prix affichés. Il ya des taxes supplémentaires à payer après la commande alors qu’on a l’impression qu’ils sont déjà inclus dans les prix. Cela fait augmenter de 40% la facture après la livraison. Ils ne sont peut pas responsables de ces taxes mais ils pourraient prévenir les clients comme le font une bonne partie des commerces internationaux car cela aurait changé ma decision d’achat.

J'ai commandé 3 palettes que je n'ai jamais reçues.De plus, j'habite en France donc j'ai payé cher les taxes et les frais de livraison.

Never use to have issues before the whole bankruptcy thing. Ordered recently.. what a absolute nightmare customer service is on a automated messages even the “real ppl” package wont ship. Bc of wrong or incorrect address. I’m gonna find replacements for my favs from morphe bc this is not ok

ES WAR ALLES PERFEKT, BESTELLUNG KAM AN. Ich habe am 28.05.24 eine Bestellung getätigt und bin ausnahmslos Zufrieden. Ich habe mir die Morphe x Ariel Pinsel bestellt (nachdem sie überall ausverkauft waren🥺). Die Bestellung kam innerhalb einer Woche unversehrt bei mir an. Auch war die Sendungsverfolgung gut nachvollziehbar (jeder Schritt wurde festgehalten). Ich muss ehrlich gestehen das ich nicht allzu große Hoffnung hatte das mein Paket je bei mir ankommt, nach den beiden negativen Kommentaren bezüglich Morphe und war deshalb mehr als happy und auch positiv überrascht dass alles so reibungslos geklappt hat. Vielen Dank. 🤩

I went in Morphe in Nottingham Victoria Centre today (Monday 6/4/24) and the service I received was excellent! I was looked after by a pleasant girl called Kaitlin (I hope I got this right). I needed advice on which concealer to get for my mature skin. She hooked me up real goood! Never have I ever!! 6 hrs later and the concealer is still sitting pretty. She slayed and showed me how to slay too! Ps. Just in case I got her name wrong, I was the black lady who whose mom was in the wheelchair.

Today I went to morphe (Amsterdam Kalverstraat) store for the second time and they’re so nice and always try the articles on my face before I buy. Nice staff and my makeup looks flawless! I’m going to be a regular customer from now on.

Booked in to have my makeup done here in Brown Thomas Dundrum on the 9th of December. Got a voicemail on the afternoon of the 7th to say they had overbooked and were cancelling the appointment. There was no apology in the message, no offer or suggestion saying that had checked with any of the other counters for appointments. Nothing. They didn't even call back to make sure I had received the message and knew the appointment was cancelled. At that stage it was too late to find somewhere else to book. Really unprofessional service.

Very disappointed …I do order every few months and I was always satisfied by the product but my last order is my worst experience and the last time I will order… made an order on 30 November and on 5 of December the cancelled it without any expletives without any excuses, even the products that I order are still in stock… contacted customer support bo reply…after this, this was the last time ordering from them