ANINE BINGReviews of eu.aninebing.com

Jeg købte en hoodie online på udsalg - sat ned til 950 kr. Efter 3 uger og 1 vask på 30 grader er alt farve (den var lys mint) vasket ud og den er nu nærmest en beskidt hvid. Jeg skrev til Anine Bing og fik at vide jeg kunne få 25 dollars til et nyt køb og at det var naturlig fading. De overholder ikke reglerne for dansk købelovgivning eller ej EU forbruger lovgivning. En dansker based i LA - men jeg holder mig fra at købe mere derfra.

Very disappointed with both the quality of the product and the customer service from ANINE BING. I ordered a baseball cap and the metal clasp at the back broke immediately the first time I tried it on. I contacted customer service straight away and waited 48 hours for a reply, only to then experience repeated 24-hour delays between every response for over a week. I originally asked for a replacement because I genuinely liked the cap, but I was then told I had to pay an additional £8 for the replacement of a faulty item, which I found completely unacceptable. To make matters worse, the payment link they sent wasn’t even compatible with EU-supported payment methods, so I couldn’t pay it anyway. After going back and forth for days, I finally gave up and asked for a refund instead. They then sent me return labels and forms that I have to print myself — despite many retailers now offering simple QR-code returns that don’t require a printer. The entire process has been frustrating, unnecessarily complicated, and extremely time-consuming for what should have been a very simple faulty-item return. For a premium brand, I expected far better quality control and customer service.

I recently purchased an Anine Bing coat that was originally priced at €1,000 and sold for €600. Unfortunately, I was very disappointed with the quality, which does not reflect either the original or the discounted price point. In addition, the coat does not look at all like the photos displayed on the website, which was very misleading. I requested a return due to these issues and was surprised to learn that return shipping is entirely at the customer’s expense, even when the return is related to product quality. Based on this experience, I would not recommend this purchase. It feels like you are paying for the brand name rather than the quality of the product.

Ich habe einen Sweater bestellt. Weder die Farbe , noch die Form entsprachen dem Foto auf der Online Seite. Ich erfasste eine Retoure, die Rücksendung sollte kostenlos sein. Jetzt stellt sich heraus, das Sweatshirt war reduziert, ich muss die Retoure selbst bezahlen. Das kostet mich nach Belgien über 11,-. Ich kann von einer Bestellung nur abraten, da dies im Vorfeld anders angegeben worden ist, und bei der Erstellung der Retoure auch mit 0,00 Euro dargestellt wurde. Nicht empfehlenswert!

Køb ikke her, medmindre du er helt sikker på, at du ikke får brug for at returnere varerne! Hvorfor? Fordi det tilsyneladende ikke er en selvfølge at få sine penge tilbage, selv når man har overholdt alle betingelser for returnering. Jeg returnerede mine varer for over en måned siden, og trods gentagne henvendelser har jeg stadig hverken modtaget min refundering eller en ordentlig forklaring. Deres kundeservice svarer langsomt og uden reelt indhold, og processen overskrider endda den egen tidsfrist, de selv lover på hjemmesiden. Man skulle ikke tro, at det her var en virksomhed, der opererer inden for EU – så meget tilsidesætter de forbrugerloven og almindelig kundeservice. Jeg har nu indgivet klage til de europæiske forbruger­myndigheder, og jeg kan kun advare andre mod at handle her, hvis man ønsker tryghed og respekt for sine rettigheder.

J'ai acheté le même article dans 2 différentes tailles pour choisir entre elles et j'ai fini par devoir payer tous les frais de retour en Belgique moi-même. 24€ pour l’article dans le bureau la poste. le service est nul. N'achetez jamais rien chez eux

Beware: returns are on you. Had to spend €20 and waste tons of time sending back a dress that looked nothing like the website. Seriously disappointed—think twice before buying.

Ne pas acheter en ligne en France!!!! Service client à fuir!!! Même pour un échange on doit payer des frais de retour nous même pour renvoyer les articles en Belgique!!! Hallucinant en 2025.