Etymotic ResearchReviews of etymotic.com

I emailed asking when the pro rechargable would be back in stock and never received a response. Eventually I just ordered the #10 batter version.

Great quality product! Quick delivery!

Replacing a pair that was lost, i bought 5 of them to always have ine on hand. I use them for sporting clays. They are comfortable and reduce the noise sufficiently whilee still allowing me to hear conversations. They are also great for using at music venues to reduce the loud music to tolerable levels while retaining most of the fideleity.

Product is great but it took for ever for it to be delivered. I'm not sure I would have received the product had I not called.

My order was placed in July. It is now October. I had to reach out to etymotic to inquire before I was told that my order was delayed, much less that the company itself was being taken by new ownership. Furthermore, the "customer service" I received was to almost cancel my order without my say so, and to offer nothing for the months of inconvenience after spending half a grand for a pair of earplugs. Y'all dropped the ball HARD. These had better be the best ear plugs on the market and work flawlessly over their entire life because I'm already up to here with this company, their negligence, and their ineptitude. I'm this close to just having my credit card company dispute the charge. for all the trouble I've gone to in order to get these ear plugs, I think they ought to be free.

I purchased the ER4SR earphones for my studio. After reading and watching several reviews, I was somewhat skeptical, but still wanted to give them a chance. The package arrived about a week after ordering and was very well put together. I proceeded to insert them into my ears—pushing them in far enough until the exterior room sound vanished, just as instructed. I pulled up some of my favorite tracks and was immediately blown away by the clarity. As a classically trained musician (30+ years playing percussion and piano) and an audio engineer (20+ years in live FOH, broadcast TV, recording, mixing, and mastering), I can confidently say these are some of the best earphones I have ever heard. Many reviews claim these lack bass, but I think that stems from two main misconceptions. First, bass frequencies are fundamentally meant to be supporting frequencies. In modern pop production, bass is often hyped to make it feel like a lead, "in-your-face" instrument—which is fine if that is the goal—but true acoustic balance treats the low end as a foundation. Second, standard eartips sit in the outer ear, causing physical housing vibrations that create an artificial sense of sub-bass. With the ER4SR, those artificial resonances are removed, providing an extremely transparent listening experience required for accurate mixing and mastering. My only negative is the initial discomfort that comes with the deep insertion depth. However, with a little Oto-Ease and some listening time, I expect my ear canals will adapt. Interestingly enough, the more I listen through these, the more I appreciate pieces of music I’ve adored for years—including Arturo Sandoval's "Sandunga," Earth, Wind & Fire's "In The Stone," and Rachmaninoff's "Piano Concerto No. 3."

The in ears are much too narrow and extremely hard so they don't seal and are very uncomfortable. You cannot send the goods back after trying them on and if you were to send them back you would have to pay the shipping costs yourself, which is hardly worth it for a product like this. The price is also far too high for the quality. I've had better experiences with Schallwerk, for example.

I ordered Etymotic er4xr iems from USA and this was a great experience! Everything worked out smoothly and the package arrived to Finland in great condition. This really was a 5-star deal. Thanks!