Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
78 reviews
ET WoodcraftsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ET Woodcrafts offers handcrafted wooden furniture made from responsibly sourced materials. With a wide range of pieces for every space, we combine quality, sustainability and timeless design to bring lasting comfort to your home.
ET Woodcrafts (etwoodcrafts.com) has 78 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
78 approved reviews, newest moderated first
Great service and great products! Highly recommend!
By Marc W.
Response from ET Woodcrafts· Mar 12, 2026
We are sorry for your dissatisfaction. We are still doing our best to support you with the issue you are experiencing. Please kindly check your email for our latest update.
Some issues I need to report with the woodwork. Not happy
By Melyssa R.
Response from ET Woodcrafts· Mar 12, 2026
We are sorry for your dissatisfaction. We are still doing our best to support you with the issue you are experiencing. Please kindly check your email for our latest update.
The bench was what we were looking for at a good price. The company was great at communicating, emailed pictures and a video during the manufacturing process, and once finished the bench was delivered very quickly.
By PW
Response from ET Woodcrafts· Mar 12, 2026
Thank you very much for your review and for sharing your experience purchasing from us. If you need any further assistance, please feel free to contact us anytime.
amazing table. quick delivery. Customer service was great
By Sabrina O.
Response from ET Woodcrafts· Mar 12, 2026
Thank you very much for your review and for sharing your experience purchasing from us. If you need any further assistance, please feel free to contact us anytime.
So disappointed in this company. We ordered 2 mirrors, floating vanity and 2 sink basins.. After receiving them WAY later then they said it would take, the mirrors ($750 a piece) were big, clunky and very cheap looking. They looked like they spent no time at all and created a quick shape with out even sanding edges or any consideration at all. Was SO disappointed in them. The sink basins were never drilled out for a drain, and after doing it ourselves, realized why. They didn't take into consideration leveling out the bottom of the basin so now water sits off to the side with out draining. Our floating vanity, both mirrors, and both sink basins, looked like they were rushed, and not at all made with care, and looked nothing like the beautiful pictures they advertise with. Not to mention showing up over a month later then they said it would take, holding our entire remodel to be stalled waiting for these items to finally showed up. After telling them we could live with the vanity and sinks, but the mirrors were horrible and we can't even use them, they denied us returning them. There are SO many better companies here in the states. Use them! We definitely wish we did!
By anthony I.
Response from ET Woodcrafts· Mar 12, 2026
During the entire production process, we provided you with updates and photos at each stage, and we only proceeded with packaging and shipping after receiving your approval. Because the product was approved during production, we are unfortunately unable to accept a return based solely on personal preference after delivery. This is also clearly stated in our policy. Thank you for your feedback and for sharing your experience with us.
This was the worst order I have ever placed. A wood box with alot nails and screws holding the box together was dropped in my driveway. Once box was opened- the table inside was totally runined with nail marks, scratches and the bottom of the table had fallen off. I have never seen packaging like this in my life not really packaging at all I thought to myself this must be a joke! I should have known from the pictures (sent for approval)of where it was being made something was way off. Even beyond the shipping damage the product was of poor carpentry quality to begin with!
By Rhonda P.
Response from ET Woodcrafts· Mar 12, 2026
Damage during shipping is something that no one expects, and we sincerely regret that this happened. As mentioned earlier, we have already provided you with a full refund. We also appreciate your feedback and thank you for sharing your experience.
I have to say the product is very nice, but the measurements I requested was not met!!!! Considering the wait time to receive it, I excepted the one they made to keep things on track for the construction completion date….. Delivery was great and packaging fantastic!!!!👌🏼 And communication was excellent….⭐️
By Joni Doreen G.
Response from ET Woodcrafts· Mar 12, 2026
Thank you very much for your review and for sharing your experience purchasing from us. If you need any further assistance, please feel free to contact us anytime.
Beautifully made! Came on time. Looks like a piece of art. We did find it alittle hard to put together only because it’s heavy and you need muscle to get the pieces together!!!!
By Yvonne C.
Response from ET Woodcrafts· Dec 17, 2025
Thank you so much for sharing your experience! We’re really glad to hear you’re happy with the piece and that it arrived on time. Because everything is crafted from solid wood, the weight and tight joints are part of what gives it that sculptural, long-lasting quality — though we definitely understand it can take a bit of muscle to assemble. We truly appreciate your feedback and hope you continue to enjoy it as both a functional piece and a work of art in your space. Thanks again for choosing ET Woodcrafts!
