ET WoodcraftsReviews of etwoodcrafts.com

773 Friendly Church Road, Martinsville, Virginia

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The Fair Hearing score

3.5/ 5

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78 reviews

ET Woodcrafts3.5Average

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About ET Woodcrafts

ET Woodcrafts offers handcrafted wooden furniture made from responsibly sourced materials. With a wide range of pieces for every space, we combine quality, sustainability and timeless design to bring lasting comfort to your home.

ET Woodcrafts (etwoodcrafts.com) has 78 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.

Also known as: etwoodcrafts.com
Website: etwoodcrafts.com
Category: Furniture Stores
Location: Martinsville, Virginia
Listed on The Fair Hearing: 2026

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May 7, 2026

Their best seller coffee table

OK, here goes. Buyer beware!!! .I didn’t want to write this, but they have left me no choice. Ordered a beautiful coffee table that they claim is their best seller. OMG. Ordered the most expensive one because it was the largest. (over $2700.)Was sent pictures of the progression of the table as it was worked on.Finally, they sent photos of the finished product. Unfortunately it was agreed-upon to send it.When it arrived, they had cut off the legs and replaced them with a new carving representing closer to the picture on their website. Well, this totally ruined it by it not being one continuous piece, didn’t match up to the edges nicely at all, the color was not what was chosen, there was writing on the underside of the table (numbers in pencil) that was sealed in and not removed first, didn’t sit correctly and would fall over if you put your feet on the table or wanting to say play a game on top of the table right?making it very dangerous because it weighed over 100 pounds I’m guessing. We tried messaging them numerous times to ask for a return label. It did fall under their specifications of returning meaning it was defective. Didn’t look like the picture. Very unacceptable and very shotty work. I’ve never been this confused. This coffee table did not represent what was pictured on their website! So needless to say, they have drug this thing out past the 30 days and so now they have a legitimate reason to not accept it back. I would not recommend this company to my worst enemy, which I don’t really have any, but you get my drift. Do not buy from these people. I don’t understand how they can get away with this.

By deborah

Response from ET Woodcrafts· Aug 7, 2026

Hello, We are so sorry to know about your unhappy experiences. We could have served you better but we sincerely apologize that we were not able to do so. We have taken note your case seriously and we would like to let our higher team proceed with compensate steps for you. However, we are unable to find any information related to your order, so we are couldn't proactively contact you. Could you please spend a few minutes to send us an email to the email address "[email protected]"? We are looking forward to hearing from you soon😿 Mary ET Woodcrafts Support