Customer service is not existent
Customer service is not existent! Shipping times are ridiculous!
By Antonia S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home essentials that stand out.Design Home Furniture Brand based in California.
Ethnik Living (ethnikliving.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
101 approved reviews, newest moderated first
Customer service is not existent! Shipping times are ridiculous!
By Antonia S.
We ordered the xl gold mirror and absolutely love it! Arrived quickly and hung easily. It’s the best piece for our space and we get compliments from people who say it is the perfect mirror for our space. I’m so happy I found your site! Thank you!!
By Judith
Ordered one mirror on October 31. It was supposed to be delivered in about two weeks… then it became three weeks… and I still have no item and no update. There’s no callback number, no communication, and at this point I’m thinking it might be a scam. Has anyone else had this experience?
By m U.
Jay was so very nice and helpful with getting back to me quickly several times and answering all questions that I had regarding my purchase . I am very happy with the mirrors that I purchased for my clients bath renovation. They look perfect.
By SoCal Renovation P.
Tremendous & unique products, stellar customer support.
By mona M.
Would give a 0 star if i could. Ordered a towel holder months ago. Still in fulfillment. What a joke. I will be contacting my credit card company to look into this company. When i bought the item, there was no sign that it was back ordered or it would take 2 months.
By Nik
Purchased a Roland mirror which was delivered in the best packing ever to protect it on its journey. Customer service throughout purchase/delivery process was outstanding, responsive, pleasant and efficient. I would not hesitate to purchase from this online retailer.
By David B.
So far so good. Excellent communication/customer service. Responsive to customer inquiries and proactive throughout purchase and shipping process
By David B.