I would give 0 stars if possible
I would give 0 stars if possible. Faulty, scam of a product and they would not issue a refund. They ignored my repeated requests for a working phone number to speak to someone (their number does not work, their street address is not real). Incredibly poor service. The agent was dismissive and ignored my emails. The product itself is a complete scam and waste of money. Do not buy!! Edit: the company did contact me and issued a full refund. Albeit this took over 6 months and only when I posted this review did any action happen.
By Whitney
Response from Eternal Clear· Oct 4, 2022
Hi Whitney, I'm glad we were able to speak and get you refunded asap for your troubles. We're sorry about your experience. We've made a lot of changes to our customer support staff and processes to better serve customers in the last few months. We would have loved the opportunity to send you a replacement let you experience the amazing benefits of the product and exception customer service we now provide but we completely get your decision to get a refund. Thanks for your time. Best, Eternal Clear Customer Success