Estes Express LinesReviews of estes-express.com

Sent 3 skids with Estes. Paid for the space for all 3 not to be stacked. They stacked them and ruined all 3 skids. Wouldnt pay claim sighting it was our fault how we packaged them! The driver accepted them when he picked them up! Used them for 20 years and they wouldnt pay the full claim. Screw you Estes!!!!!! Im telling all my customers not to use you anymore!! ***UPDATE**** Estes closed our claim and paid us one penny per pound. If you were going to do that to us you should have kissed us first.

Scheduled delivery. The time came and went. I called the delivery center and they lost a 300 pound hitch in their system. An investigation found that it was delivered to the wrong consignee. Will not use them again.

I ordered a $3,500.00 freeze dryer from Scheel's. Estes left it sitting at the bottom of a steep 1/4 mile driveway. My husband and I are in our 70's and we were expected to somehow get this huge 245 pound package up a steep driveway. No one told us it was their policy to leave things at the end of the driveway. Customer service was very abrasive and rude when I complained. I will not order anything from anyone who uses Estes ever again.

They didn't show up during the 2.5 hour pick up window. I was there early and left late. I called dispatch and the driver claimed he was there at a time when I was there. He also claimed he called more than once. He didn't, there were no missed calls on my phone. Estes supports a liar driver.

Worst shipping company! I have been waiting 4 weeks for delivery, when they finally called to set up a time to deliver between the hours of 10am to 4pm where they make a point to outline that you MUST be there during this time. They never showed up, no call, nothing. This is the second time I’ve used them and I won’t be using them a third time. Such a joke. Hard to imagine how they’ve made it this far.

I am Finally going to write a review after 3 years of many HOME DEPOT deliveries and EVERY 1 this company manages to screw up. Today I have waited 8-3 for delivery. Of course it is 4pm AND STILL NO ARRIVAL. The sofa has been sitting in my city warehouse for 33 days !!! 2 wks ago they say we have been trying to get hold of you by email & couldn't (ummm how did it get an email then?) I replied 7 times for 1 week to arrange delivery. NO RESPONSE. Then they call saying same thing: could not get hold of me??? They had my PHONE AND EMAIL. Also, the delivery window of 7 hrs is UNREASONABLE. Further, they attempted to drop off on my SIDEWALK REFUSING TO BRING TO MY DOOR??!?! How the hell am I to bring a sofa in like that??? This could literally be 9 paragraphs but suffice to say THE WORST DELIVERY & TERRIBLE CUSTOMER SERVICE

I would give them a -100 if I could. I was texted twice that the delivery would be today between 12 and 4 pm. We both took time off from work. We're onsite at 1130 and it's 6:03 and nothing called customer service 2 times and thr first we were assured it was out for delivery. The send time was after 430 and found out the delivery had be parsed out to another party and that party parsed it out to yet another company. Ridiculous, infuriating and terrible customer service, not the staff those poor souls must be torturedat the thought of coming to work for a pos company.. @HOMEDEPOT you have failed using them and should cancel your contract and maybe go with the 3rd company that actually wanted your business. By it being a 4th party there is zero accountability.

I was home and they just dropped the pallet in my driveway. Garage door was up, obviously home, other contractors around, and no one could be bothered to tell me they were here. Now I have a pallet with a half-ton item that needs to go in the garage. Would have been nice if they had rang the doorbell. One star because I can’t give zero.