FedEx never delivered the wine
FedEx never delivered the wine. FedEx claimed that they got a signature even though there was no one home at the time they say they delivered.
By John L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your next bottle of fine wine at Estate Wine Brokers.With over 30 years of experience buying and selling rare bottles, you're sure to find something you'll love!From Bordeaux & Burgundy to Piemonte & Toscana -- our selection is unmatched.Interesting in liquidating your wine cellar? We'd be happy to provide you with a fast and fair quote.
Estate Wine Brokers (estatewinebrokers.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
184 approved reviews, newest moderated first
FedEx never delivered the wine. FedEx claimed that they got a signature even though there was no one home at the time they say they delivered.
By John L.
I buy a lot of wine. These people are great! Most efficient people I have encountered. They even answer their phone. Amazing!! I haven't tasted the wine but I'm assuming it's been handled correctly. Why wouldn't I? They are probably the most efficient entity doing this kind of work I've ever experienced. I rarely get to write a review this laudatory but damn they deserve it.
By Robert Y.
Absolutely fabulous customer service. Upgraded the shipping so it would make it in time for our anniversary. I was very impressed.
By Aaron B.
Very easy process, communicates and ships quickly
By Sumeet B.
Lauryn was extremely helpful with my order. She informed me of the hot weather conditions and worked with me to choose the best method for shipping. My family members loved the wine as they were appreciation gifts to them. Thanks Lauryn!
By Peter
top notch service and fair pricing
By JGM
Excellent and responsive customer service.
By Richard W.
Great service, quick to ship!
By Kelly D.