Great Product, Great Service.
Products are as advertised, ships quickly, and the staff are responsive. I will definitely shop here again!
By Will D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beverly Hills Specialist in high end, luxury watches, including watch lines from Patek Philippe, Rolex, Panerai, Audemars Piguet, Chopard, IWC, and Jaeger LeCoultre
Essential Watches (essential-watches.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
114 approved reviews, newest moderated first
Products are as advertised, ships quickly, and the staff are responsive. I will definitely shop here again!
By Will D.
Honest, reliable and courteous service in an industry that generally inst too kind to newbies like myself. Buying a pre-owned watch out on any which site is tough, particularity if you don't know everything like the experts do. I did not feel this way at essential watches, I received knowledgeable, courteous and friendly service every time!
By David S.
Response from Essential Watches· Aug 12, 2019
Thank you we are so please your happy with everything ...
Great communication, fast shipping, and a beautiful watch! What more can you ask for?
By Tony J.
Response from Essential Watches· Aug 12, 2019
Thank you ...
Excited about the AP RO! Excellent service, Irene was extremely knowledgeable and prompt with regards to item purchase. Product was new, as stated. Delivery was as scheduled. Highly recommend!
By KP
What a great deal on such a beautiful watch. Thank you Essential Watches !!!!
By Doug K.
I was very guarded about being the second owner of watch but Irene addressed all of my concerns and made the experience very enjoyable and easy.
By Joseph C.
I have been a client of Essential Watches for more than 10 years. I have purchased and traded several timepieces with the firm and continued to return for more because of the quality of their services and products. I have recently purchased the holy grail of Panerai (the PAM203) and had an awesome experience dealing with Irene. Although the entire process (start to finish) was handled over the phone and by email and text messages I felt that Irene was able to create a smooth and seamless transaction. She entertained my questions, was very patient and professional. And above all, she gave me an excellent price for this extremely hard to find Panerai. My timepiece arrived in perfect condition and on time as promised. I highly recommend essential watches and look forward to my next transaction with Irene and her colleagues at essential watches.
By Khaled
Absolutely loved dealing with you guys! Andros is the BEST!
By Kelsey H.