So helpful and patient in explaining…
So helpful and patient in explaining everything. My rep is the best!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
So helpful and patient in explaining everything. My rep is the best!
By customer
Lots of help. Clear answers to my questions. Took me through all the steps to secure my needed coverage.
By customer
Response from ESP Specialty Insurance· Jun 20, 2022
Thank you for choosing ESP!
Excellent customer service, they are friendly and helped me with everything. Good communication with me within a few minutes. Overall I really liked the people who work over there. I will definitely tell everyone of friends to get their insurance from your company.
By customer
Response from ESP Specialty Insurance· Jun 20, 2022
Thank you for the kind words! We appreciate you for choosing ESP!
Form was confusing at times and confirmation/.receipt takes too long to be sent.
By customer
Response from ESP Specialty Insurance· Jun 20, 2022
I'm sorry that you felt that way. We always strive for the most easy and efficient process. We will continue to make improvements to better your experience.
super easy and fast. I feel the Pricing was very fair.
By Pink Heals V.
Response from ESP Specialty Insurance· Jun 20, 2022
Thank you for choosing ESP!
Tyler and Mitch and Derek have been amazing and they always get things done promptly and with professionalism I am so grateful for how they have handled my special event policies for my wedding venue and all of my brides!
By The Prickel B.
Response from ESP Specialty Insurance· Jun 20, 2022
We appreciate you!!
I have many years working with this company and always I got immediate, responsable and kindly response to my needs. Highly recommended
By Delia M.
Response from ESP Specialty Insurance· Jun 20, 2022
Thanks for being a great ESP customer!
Mitch is amazing! Very helpful… soon I press send the reply is instant!
By Migs
Response from ESP Specialty Insurance· Jun 14, 2022
thanks for the feedback We actually call Mitch "Mitchy Fast fingers"