Great customer service!!!
Great customer service. Quick response to emails. Will definitely work with the company again.
By J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
638 approved reviews, newest moderated first
Great customer service. Quick response to emails. Will definitely work with the company again.
By J.
Amazing response times to questions and very friendly communication. Also very helpful in terms of any requirements you may need for your certificate of insurance (i.e. others insured, etc)
By Shaneeka C.
Prompt and helpful replies to our questions
By Hank Harris Tennis A.
It was easy to work with and Scott was very helpful. Whenever I had a question or to change something, he replied immediately. Would definitely recommend to other people!
By Margarita
I was looking for liability insurance for our middle school basketball team and filled out their form late night on Sunday. On Monday morning at 5am, I received a quote! All my emails with questions were answered SAME DAY as well! Their ESP Specialty Insurance provided me with quick and amazing customer support. Their pricing was also great! I will definitely recommend them to other coaches/sports teams! Thank you! ~ Coach Meeshie
By ~ Coach M.
Online form submission was straight-forward and easy to complete. Communication and timing of response was excellent! Pricing was significantly better than other companies.
By Michael
The contact person was very helpful and I had necessary Paperwork really quickly.
By Is F.
Processed very quickly. Easy to navigate!
By Next Level B.