Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
201 reviews
eSIM4TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eSIM4Travel belongs to FreshQ Inc. in Silicon Valley, CA, United States.eSIM4Travel serves as an online service provider catering to travelers and is supported by telecommunications service providers. We offer competitive services empowered by an efficient network of online service partners
eSIM4Travel (esim4travel.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
201 approved reviews, newest moderated first
Decent, affordable and great customer service.
By Moe
Response from eSIM4Travel· Jan 1, 2026
Thank you for your feedback. We’re glad to hear you had a good experience with both the pricing and our customer service. At esim4travel, we always aim to strike a balance between affordability and reliable support. We look forward to assisting you again on your future travels. Wishing you all the best,💓💓 Giny @esim4travel
Very accommodating and great customer service
By Leslie H. H.
Response from eSIM4Travel· Jan 1, 2026
Thank you for your feedback. We’re really happy to hear that you had a great experience with our customer support. esim4travel always aims to offer fair pricing along with 24/7 real human assistance, so you never feel stuck when issues come up during your trip. We look forward to being a reliable travel partner for you again on your future journeys. Wishing you all the best,💓💓 Giny @esim4travel
Not possible to Install the QR Code... cannot contact support. The links in the Email they sent my both dont work. Try to open their Website and you will see it does not work. Just the Sales link from google works. Update: Second time in Mauritius i tried again and it worked fine...also i could easily log in to check my remaining GB...they seem to have improved their IT 👍😁 5* from me now
By Lars
Response from eSIM4Travel· Dec 15, 2025
Hello, thank you for your feedback. We’re very sorry to hear about your experience. First, we would like to confirm whether you purchased the Mauritius (my.t) eSIM plan. If so, according to our system, your eSIM has already been successfully installed, but it is currently turned off on your device. This is a basic settings issue, and we can guide you step by step to resolve it. Could you please let us know the email address you used for the purchase? This will allow us to check your order details and verify whether our emails or links were delivered correctly. We would really like to assist you directly and help resolve this issue as soon as possible. Please contact us through one of the following channels: Email: [email protected] Live Chat (bottom right of our website): https://www.esim4travel.com Once you reach our support team, we will be happy to assist you further and ensure the issue is properly resolved. Wishing you all the best,💓💓 Giny @esim4travel
I have been using eSIM4Travel for many years and for a long time. I have tried many providers before, but this company is really the best! Great price-performance ratio. What I have to praise is the great support. For example, my card in Sri Lanka was not working properly and eSIM4Travel refunded my money without any problems. Thanks to the quality, reliability and great support, I definitely recommend it to everyone! Martin J.
By Martin J.
Response from eSIM4Travel· Dec 15, 2025
Thank you very much for your long-term support and trust in eSIM4Travel, and for sharing such a genuine and heartwarming experience. We’re truly glad that our service, pricing, and customer support have met your expectations. Being able to assist you promptly and process a refund when you encountered issues in Sri Lanka is exactly what we aim to do for our customers. Your kind words are a great encouragement to our entire team. Thank you again for your recommendation and continued support. We will keep striving to provide reliable service and responsive customer support for all your future travels. Wishing you all the best,💓💓 Giny @esim4travel
Decent and cheap eSIM provider. They do not offer the fastest connection (often LTE only, sometimes 4G rarely 5G), but prices are significantly lower than competitors. It's fast enough for chatting on WA, VoIP (video)calling, surfing the web, navigating with Google Maps, etc. Most of what you need anyway. Bandwidth heavy users using apps like IG, Youtube, Tiktok might want to look for true 4G/5G providers. Most countries covered, it's my go-to platform for getting an eSIM abroad. Often even cheaper than local offerings in telecom shops. Not perfect 5-star score because of the lower connection speed and choice of network provider (coverage is sometimes less than could be in remote areas).
By Coen J.
Response from eSIM4Travel· Dec 15, 2025
Thank you very much for providing such genuine and heartfelt feedback, and for taking the time to share your real usage experience. We’re glad to hear that you appreciate eSIM4Travel for its pricing, country coverage, and overall everyday usability. We also understand your observations regarding connection speed and network coverage in certain areas. Actual signal quality depends on local carriers and environmental factors, but we are continuously working with more network partners to expand coverage and improve stability. Thank you again for your support and understanding. We’re honored to be your chosen eSIM platform when traveling abroad. Wishing you all the best,💓💓 Giny @esim4travel
Ever use this brand of e-sim very cheap and easy to install Bad experience in Madagascar with orange Very good help of the hotline Good Issue Regards
By les S.
Response from eSIM4Travel· Dec 15, 2025
Thank you for sharing your feedback. Network quality can vary depending on the local carrier and signal conditions in different regions, and occasional instability may occur. We’re glad to hear that our customer support team was able to assist you promptly and provide helpful support. We will continue working closely with our local network partners to improve service quality, and we truly appreciate your understanding and support. Wishing you all the best,💓💓 Giny @esim4travel
Always works and reasonable price, efficient customer service too.
By Alexander N.
Response from eSIM4Travel· Nov 28, 2025
Thank you so much for your kind feedback! We’re glad to hear that your eSIM worked smoothly and that you found our prices reasonable. At eSIM4Travel, we always aim to provide reliable global eSIM service with 24/7 real human support, so it’s great to know our team was able to assist you efficiently. Safe travels, and feel free to reach out anytime! Wishing you all the best,💓💓 Giny @esim4travel
10GB in Vietnam gone in 3 days although i use wifi a lot (how?). also they did not inform you if you run out of GB, so therefore as a women in the middle of the night i had to walk back to my hotel with no connection whatsoever. I did NOT felt safe. I will not use esim4travel again. I need a notification if i run out of GB!!!!
By Milla
Response from eSIM4Travel· Nov 28, 2025
Hello, we checked and found that your eSIM was activated on November 16, 2025, and the data was valid until November 26, 2025. While data usage is something we cannot control, we fully understand how upsetting this situation must have been. We are deeply sorry that you had to walk back to your hotel late at night without any connection. No traveler should ever have to feel unsafe because they suddenly lose access to the internet. Hearing what you went through truly concerns us, and we want you to know that your experience matters to us. We have already sent you a care message with compensation and support, and we sincerely hope you can reply so we can continue assisting you and make things right. If there is anything more you need, please know that we are always here for you. Wishing you all the best,💓💓 Giny @esim4travel
