Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
201 reviews
eSIM4TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eSIM4Travel belongs to FreshQ Inc. in Silicon Valley, CA, United States.eSIM4Travel serves as an online service provider catering to travelers and is supported by telecommunications service providers. We offer competitive services empowered by an efficient network of online service partners
eSIM4Travel (esim4travel.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
201 approved reviews, newest moderated first
Günstiger und sehr guter esim-Anbieter, nur zu empfehlen!
By Hanna S.
Response from eSIM4Travel· Apr 27, 2026
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind. Ihre Empfehlung bedeutet uns sehr viel und motiviert uns, weiterhin den bestmöglichen Service zu bieten. Wir hoffen, Sie auch bei Ihrer nächsten Reise wieder unterstützen zu dürfen! Wishing you all the best, 💓💓 Giny @esim4travel
I bought an esim from them right. There service is extremely good as well as there prices for these esims. Their customer serveice is one of the friendliest and helpful one ive ever talked to. I would recommend them everytime if you want a travel esim.
By musa M.
Response from eSIM4Travel· Apr 13, 2026
Thank you so much for your kind words and recommendation! We’re really happy to hear that you’re satisfied with both our service and pricing. We’re also glad that our support team was helpful — that truly means a lot to us. If you need anything in the future or for your next trip, feel free to reach out anytime! Wishing you all the best,💓💓 Giny @esim4travel
I recently purchased a 5-day unlimited eSIM. Everything worked perfectly, but after about half a day, my connection became incredibly slow. Loading a simple web page caused lag, uploading photos took forever, so imagine trying to stream videos... It was practically impossible (it barely worked in very low definition). I contacted customer service, first by email (no response), then via chat. After a little over an hour, someone finally replied. This person then took about 10 minutes to respond between messages. They kept sending me the runaround, directing me to the FAQ to change my carrier, APN settings, etc. I wasted over an hour on this and finally expressed my dissatisfaction. So they gave in and offered me a new eSIM for free. I deleted the first one and activated the new one, and it worked perfectly again... until... half a day later, the same problem occurred. I contacted support again, and someone finally told me that the first representative had given me the wrong answer. The reality is that if you buy an unlimited eSIM for a specific period, it's not actually unlimited! It's limited to 3GB per day, after which the speed is significantly reduced! This isn't mentioned anywhere when you choose and purchase an eSIM. Also note that in the meantime, I was completely disconnected (even my other physical SIM card was blocked, so not only mobile data but also my regular phone line was down), and I had to deactivate and reactivate the eSIM several times to get back online. In short, very disappointed. I'll go with a competitor next time, even if it costs more.
By Jean-Paul A.
Response from eSIM4Travel· Apr 13, 2026
Thank you for your detailed feedback, and we sincerely apologize for your experience. We understand how frustrating it can be to encounter slow speeds and unstable connections during your trip, especially after having a good connection at the beginning. Wishing you all the best,💓💓 Giny @esim4travel Regarding the “unlimited” plan you mentioned, it operates under a Fair Usage Policy, and this information is indicated on the purchase page. We also noted that our customer service team did their best to assist you at the time and provided you with a replacement eSIM for testing. Even so, we understand that the information may not have been communicated clearly enough, which led to a gap between your expectations and the actual experience. We sincerely apologize for any misunderstanding and truly appreciate you bringing this to our attention. We also apologize for the delay in our support responses and for any inconsistency in the information provided. This is not the level of service we aim to deliver. Regarding the issue you mentioned where your primary SIM was also affected, this is not expected behavior. We would like to investigate this further to help prevent similar situations in the future. We truly value your feedback and would like the opportunity to make this right. Please contact us at [email protected] , and we will assist you further and provide a suitable resolution. Thank you for your understanding, and we hope to regain your trust in the future.
I am using the eSIM4Travel in Türkiye. The price is very good. Today I got a problem and contacted the customer service via chat. They immediately responded. My problem was solved in 10 minutes and the service was very friendly. Great support, thanks a lot.
By Ulli P.
Response from eSIM4Travel· Apr 13, 2026
Thank you very much for your feedback and support. We truly appreciate your encouragement. We are glad to hear that you had a great experience using eSIM4Travel in Türkiye, and that our support team was able to assist you promptly and efficiently. Your satisfaction is our top priority, and your kind words mean a lot to us. If you need any further assistance in the future, please feel free to contact us. Wishing you all the best,💓💓 Giny @esim4travel
chat has good and useful response
By Barnabas G.
Response from eSIM4Travel· Feb 27, 2026
Thank you for choosing eSIM4Travel, and we truly appreciate your valuable feedback. We’re very glad to hear that you found our live chat responses prompt and helpful. If you need any assistance in the future, please feel free to contact us anytime. Wishing you all the best, 💓💓 Giny @ eSIM4Travel
موقع eSIM4Travel هو بكل تأكيد الخيار الأمثل لكل مسافر يبحث عن شريحة إلكترونية (eSIM) بأسعار تنافسية وجودة عالية. أنا سعيد جدًا بتجربتي معهم، فقد وجدت لديهم أرخص الأسعار مقارنة بأي مزود آخر، والاتصال كان سريعًا ومستقرًا في جميع البلدان التي زرتها. لكن ما يميزهم حقًا هو خدمة الدعم الفني الممتازة جدًا! كانوا دائمًا متواجدين للرد على استفساراتي بسرعة واحترافية، وحلوا مشكلة بسيطة واجهتها في دقائق معدودة. أنصح بهذا الموقع بشدة لكل من يريد إنترنت مضمون وسعر رائع ودعم لا يُضاهى. تجربة فوق الممتازة! …… .. I can't recommend eSIM4Travel enough! This website is an absolute game-changer for travelers. They offer the cheapest eSIM prices I've found anywhere, with reliable and fast connectivity across multiple countries. But the real standout is their customer support – it's absolutely phenomenal! They went above and beyond to assist me, responding instantly and solving a minor issue I had with incredible efficiency. If you're looking for affordable, high-quality eSIMs with support that truly cares about its customers, this is the place. A flawless experience from start to finish! ……… . eSIM4Travel ist ohne Zweifel die beste Wahl für alle Reisenden, die nach einer günstigen und zuverlässigen eSIM suchen. Die Preise sind unschlagbar – ich habe nirgendwo günstigere Tarife gefunden! Die Verbindung war in allen Ländern, die ich besucht habe, schnell und stabil. Aber das absolute Highlight ist der Kundenservice: Außergewöhnlich freundlich, kompetent und blitzschnell! Als ich eine kleine Frage hatte, wurde mir sofort und äußerst professionell geholfen. Ich bin rundum begeistert und werde diesen Service immer wieder nutzen. Absolut empfehlenswert für alle, die Wert auf Qualität, faire Preise und erstklassigen Support legen!
By Issam A.
Response from eSIM4Travel· Feb 27, 2026
Thank you very much for choosing eSIM4Travel and for sharing such a wonderful and detailed review. Your recognition means a great deal to our entire team. We are delighted to hear that you were satisfied with our pricing, connection quality, and the stability of our service across multiple countries. Providing affordable, high-quality travel eSIM solutions that allow travelers to enjoy fast and reliable connectivity worldwide has always been our goal at eSIM4Travel. Your praise for our customer support is especially encouraging. Our 24/7 real human support team is always committed to responding promptly and resolving issues efficiently, ensuring every traveler can use our eSIM service with confidence and peace of mind. Thank you again for your strong recommendation and support. We look forward to serving you on your future travels with reliable, affordable, and trustworthy eSIM service. Wishing you all the best,💓💓 Giny @esim4travel
Het Customer Support Team reageert snel en uiterst correct. Ik had een eSIM gekocht voor een vakantie in september maar na de aankoop kwam ik erachter dat een eSIM een beperkte geldigheidsduur heeft en deze liep dus af vóór mijn vakantie. Heb contact opgenomen met de supportafdeling en die gaven direct een tegoedbon om later een nieuwe eSIM te kunnen aanschaffen. Omdat september nog erg ver weg is gaven ze even later aan dat het wellicht handiger was om de aankoop te ontbinden en het geld terug te storten. Na mijn akkoord hierop hebben ze dit direct geregeld. Echt een TOP service ondanks dat het uiteindelijk maar om een paar euro gaat!!
By bjorn P.
Response from eSIM4Travel· Feb 27, 2026
Beste Bjorn, Hartelijk dank dat u voor eSIM4Travel heeft gekozen en voor uw positieve beoordeling. Uw oprechte feedback betekent veel voor ons en is een grote motivatie voor ons hele team. We zijn erg blij dat u tevreden bent over onze klantenservice. Bij eSIM4Travel streven wij ernaar betaalbare travel eSIM-oplossingen aan te bieden, gecombineerd met 24/7 klantenondersteuning door echte medewerkers, zodat elke reiziger zorgeloos verbonden kan blijven. Ongeacht het bedrag doen wij altijd ons best om voor iedere klant de meest passende en klantgerichte oplossing te vinden. Wij kijken ernaar uit u in de toekomst opnieuw te mogen voorzien van een stabiele, gemakkelijke en voordelige eSIM-service. Wishing you all the best,💓💓 Giny @esim4travel
So I bought a couple of esims for Latin America which were great value. Had problems connecting in costa rica , but support sorted it out in the night. And the second worked straight away. 5 stars for price, quality and support. BTW it was a $3 sim they had to get to work for me.
By John K.
Response from eSIM4Travel· Feb 13, 2026
Thank you very much for choosing eSIM4Travel and for your 5-star review. We’re glad you found our Latin America eSIM to be great value, and we’re pleased that our 24-hour real human support team could promptly resolve the connection issue in Costa Rica. No matter the price of the eSIM, we are committed to providing reliable international eSIM service and responsive support. If you need a travel eSIM again in the future, the eSIM4Travel 24-hour support team is always here to help. Wishing you all the best,💓💓 Giny @esim4travel
