Fast and polite support
Fast and polite support! They quickly gave me a new activation code so I could use my paid eSIM on another phone. My money didn't go to waste.
By Oleg T.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eSIM-Now.com is a travelers service which provides eSIM solutions for travelers all over the world. We are highly driven to offer ultra competitive prices while offering simple yet high quality service to travelers around the world.
eSIM Now (esim-now.com) has 13 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
13 approved reviews, newest moderated first
Fast and polite support! They quickly gave me a new activation code so I could use my paid eSIM on another phone. My money didn't go to waste.
By Oleg T.
Complaint was extremely responsive. Used in the Philippines and the United States and worked very well.
By Tamar
This just works...
By Miodrag M.
I used it in Antalya and Kemer, and naturally along the way as well—the 5G connection was excellent everywhere, with no issues at all.
By Aleksandr
Toller Service, man erhält sogar am Wochende Hilfe.
By Wenzel
Дуже задоволена якістю звʼязку та в цілому отримала дуже позитивний досвід. Україномовна підтримка (Aaron) допомогла з підключенням, а далі по прильоту в Туреччину отримала фактично безліміт. Для мене при виборі оператора була важлива підтримка хот-спот без обмежень. E-sim Now дала можливість використовувати всі гаджети без обмежень. Швидкість прекрасна, покриття теж. Дуже дякую!
By Наталия О.
Es gibt ja viele Anbieter von Reise-eSims. Mir hat eSim-Now erstmal von der Aufmachung am besten gefallen, weil es nicht so überladen ist, wie andere Seiten. Es ist alles sehr übersichtilich. Es ist alles sehr gut erklärt. Die Einrichtung der eSim geht kinderleicht. Ich hatte mich auch mal an den Support gewendet und habe innerhalb kurzer Zeit eine wirklilch nette, ausführliche und hilfreiche Antwort bekommen, kein Standard Bla Bla wie bei vielen anderen Anbietern. Die Preise sind gut, ich bin vollumfänglich zufrieden und würde jedem sSim-Now empfehlen.
By Lorenz
I bought two eSIMs from eSIM-now for a trip to Malta with my wife. The purchase was easy, and the initial setup using their QR code guide went smoothly. Or so I thought. On arrival, my phone connected instantly. My wife’s phone, however, absolutely refused. Now, I like to think of myself as pretty tech-savvy, but I managed to exhaust my entire skillset in about four minutes. Admitting defeat, I emailed their customer support.Within a few hours, a tech legend named Aaron replied with the solution. It turns out my "tech genius" move was actually me trying to reinstall an old eSIM from a previous trip, while simultaneously deleting the actual eSIM-now profile. 10/10 for user error. Aaron didn't judge, he outlined my errors (kindly) and sent over a fresh profile completely free of charge, along with clear instructions. A few minutes later, my wife was online, and my tech pride was (barely) intact. The instruction and profile worked immediately and has been working flawlessly for the rest of the holiday. eSIM-now's system is brilliant, but their patience with clueless husbands is even better. I genuinely appreciate great customer service and this was an excellent example. Thanks again Aaron - you saved the day (and my tech embarrassment)
By Steve C.