Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
239 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Esfranki is listed under Cosmetics & Makeup.
Esfranki (esfranki.com) has 239 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
239 approved reviews, newest moderated first
DO NOT order from these people. Coming from China and still not here. I ordered 1/31/19 and still do not have items as of 3/24. I've contacted the company by email and it was some mumbled response with no real info... DO NOT WASTE your time, so many other reputable places to spend your money.
By DD
Don't drink and buy. Foolishly clicked on a phone holder thing, took a month a to arrive, doesn't work. Asked for a refund and they just lied and said it was delivered 5 days after I ordered it (false) so I was not eligible for a refund!! So, even if that delivery date was true, apparently I'm supposed to just accept that the product stops working after a few weeks!? Basically I've been robbed. Don't shop with them. Ever. Serves me right for buying something via social media. Moron.
By David O.
I placed an order 2/2/2019 delivery promised 10/15 days later I have still not received my goods or been issued a refund. I have emailed 6 times the first couple they did reply to with a standard your order is very important to us please allow a little longer for delivery which I did. I have still to not received my goods I have requested a refund 5 times this hasn’t been issued they no longer have the decency to respond. Please do not waste your time and effort ordering from this company I wish I hadn’t. Theresa
By Theresa C.
I wish I'd seen this these comments before I placed an order with this company. It looks as though they've shut down as you can't get them online now. I've been waiting 6weeks and sent several emails. Had a reply telling me to keep waiting. My item never arrived and now I'll have to try and get my money back some how!!!!
By Karen
Complete fraud. DO NOT BUY FROM THIS COMPANY! I never received items. Charges are being disputed.
By John Patrick M.
Received product after 2.5 months. No tracking number, no customer support. Product was not what was advertised. Scam. Avoid.
By Annoyed B.
Ordered 3 phone holders from a Facebook ad and the times never arrived. Scam company should be banned from Facebook.
By Andrew W.
I would NEVER use them again. Ordered product, never received it!!!! Wrote to them about it and.... ABSOLUTELY NOTHING! Terrible.
By Sarah D.
