Horrible service…take your money today…
Horrible service…take your money today - takes forever to send your parts
By Alex S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not just another Saab parts site. eSaabParts offers only 100% Genuine OES Saab Parts.
eSaabParts.com (esaabparts.com) has 11 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
11 approved reviews, newest moderated first
Horrible service…take your money today - takes forever to send your parts
By Alex S.
Ordered parts on 04/01 and had them in my mailbox on 04/04. Very quick shipping and the parts fit perfectly.
By Bernie G.
I PURCHASED 2 PARTS ON 03/14/2024 THURSDAY PAID 39.99 FOR OVERNIGHT SHIPPING 5 DAYS LATER NO PART IN SIGHT, NO CUSTOMER SERVICE TO CALL TOTAL RIP OFF. WASTE OF MONEY PISSED OFF CUSTOMER ,HAVE TO USE THE LOCAL YUNK YARD TO GET USED PARTS, DONT WASTE YOUR TIME OR MONEY WITH THIS SUCKERS.
By Ernesto S.
I have done multiple orders and have always been happy with the products, price, and the promptness of shipping. I was shocked to see there were some poor reviews...makes me wonder. I've gotten some parts as soon as two days after ordering, which is impressive. I'm a real customer and I'm happy with them.
By Tim A.
Horrible customer service.
By Stef
Matt over at esaab has always been extremely helpful in finding parts for my Saab and they have the best shipping time. Esaab is the best place to buy any Saab parts from a true Saab enthusiast! Only place I go to find parts.
By Kipling H.
What a joke! Refusing to sell item due to the valuation of high risk of credit card fraud because of using VPN!!! Bank verification is not provided. Not only experts in car parts but also in fraud LOL.
By Indrek
I've bought numerous parts for my '09 Saab 9-3 from them and they have, by far, the best selection of brand-new OEM parts anywhere in the US. Even when I had to get a part drop-shipped from Sweden, I received it faster than expected. I haven't had to personally deal with customer support, but from what I've heard that's fantastic as well. If you still own a Saab, buy your parts from these guys.
By Ryan G.