THEY ARE GETTING OUR ORDERS MESSED UP AND THE BILLING WASNT CORRECT THEY SAID THERE WAS NOT ENOUGH MONEY AND THERE WAS NOT ENOUGH MONEY IN THE ACCOUNT AND THERE WAS STILL OVER $1000.00 IN THE CARD
THEY ARE GETTING OUR ORDERS MESSED UP
By David A W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
265 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Erth Wellness is dedicated to creating thoughtfully formulated products that support everyday health and well-being. Since 2018, we've focused on quality ingredients, rigorous testing, and exceptional customer service to earn the trust of hundreds of thousands of customers. Our mission is simple: to make premium wellness products that are effective, accessible, and backed by a customer-first experience.
Erth Wellness (erthwellness.com) has 265 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
265 approved reviews, newest moderated first
THEY ARE GETTING OUR ORDERS MESSED UP
By David A W.
A nice variety (though I don't understand well what each one does) and the prices are fair. Not sure why my payment didn't go through the first time, but it's all straight now - though if I'd been notified sooner I could have perhaps gotten my order sooner. It's all good now, and my order should arrive in a few days.
By Deanna
Great product with ease of tracking your order. Discrete packaging and tasty chocolate bars and gummies
By C L.
Great service, consistent product and good pricing.
By lana F.
The Stress Drops help prevent me from talking too fast.
By Mike B.
Of all the online shops that sell hemp based products ERTH WELLNESS sativa gummies are my favorite and i have tried several. These defintely give me the boost i crave.
By Annette B.
Great products...good flavors...fast shipping...order was correct.
By Tammy Hintz B.
Edit Update: Erth Wellness replied to my concern and QUICKLY resent my order and I received it in 5 days! They were awesome at communicating with me and really impressed me with their top notch customer service! I will continue to shop with them! Thanks! Package is stuck in a USPS distribution center for the last 13 yes THIRTEEN DAYS! I hope I don't have to dispute this charge through my Chase CC?!
By DblD
Response from Erth Wellness· Sep 16, 2026
Hi there! I just sent a trust pilot request for more information from you so I can take a look. In the meantime you can email us [email protected] or call us 866-804-3784 and we'll get another package sent out to you. 13 days is too long, usually if its that delayed it was either lost or damaged. Please reach out and we'll get you taken care of.