very polite and efficient and love the…
very polite and efficient and love the eye product.
By Catherine de B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Clean Science Luxury Skincare That Works. Erno Laszlo has promoted the importance of Clean Science through the bespoke skincare rituals he prescribed over the years to celebrity clients.
Erno Laszlo (ernolaszlo.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
293 approved reviews, newest moderated first
very polite and efficient and love the eye product.
By Catherine de B.
Excellent products with results showing with use . Wonderful staff responding quickly to help.
By Carol L.
The product arrived earlier than anticipated.
By Donna
The size of the products was very difficult to see the lotion came in such a small pot, and it was barely any lotion very disappointed in my purchase
By Jan S.
I have been using these productsfor almost 50 years. I can’t imagine ever using anything else. I’ll be 79 and my skin looks wonderful.
By Susan M.
Been using Erno for 35 years now!!!
By Ashlie B.
I have been using erno exclusively since the late 1970s. The past few years I have experienced a dramatic decline in two things: -availability of the products I like with no acceptable substitute -most importantly, customer service... You are overdoing the AI :(
By Catherine B.
It is just a personal opinion - I do not care for a lot of your packaging. Molly is the only Customer Service assistant that is patient and explains everything clearly. I will not call for assistance anymore unless there is a real problem. Your products and sales get 5 stars.
By Jane M.