It was my first time and I found that…
It was my first time and I found that the Customer Service was exceptional.
By Lydia
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Erica Maya Dance Shoes is listed under Clothing & Underwear in Chicago, Illinois.
Erica Maya Dance Shoes (ericamaya.com) has 43 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
43 approved reviews, newest moderated first
It was my first time and I found that the Customer Service was exceptional.
By Lydia
Excellent customer service
By Shelleka
Style and comfort are not qualities we usually see walking together in dance shoes; this brand did the work to make it possible.
By Sheila B.
Very patient, knowledgeable and helpful.
By Gianna
Excellent customer service! Erica is so attentive to our needs as dancers and she is so responsive when we have small queries. She stretched one of my shoes with a shoe horn while I was still deliberating on a new style!
By Natasha
Erica gives special and very patient attention to your fitting. ❤️
By Jeanne from south F.
Rate customer service, the shoes are so beautiful and comfortable. Many others. Appreciate the follow-up.
By Debora
I have been dancing salsa for over 20 years and my left foot now has an injury that I must pay special attention to. I thought I would not be able to wear high heeled dance shoes ever again, but a friend suggested Erica Maya dance shoes. The adjustable toe box and other features of her shoes has been a game changer for me, I can wear beautiful dance shoes again!!! Erica's attention and care is really notable, she worked with me until I found the shoes that would support my feet. I have never had such support in this endeavor until now. I do believe Erica takes real pride in offering quality shoes and in helping her customers finding the best fit to elevate their dance experience. She has beautiful and innovative styles too.
By Julie