The first unit was defective and I had…
The first unit was defective and I had to remove and install the new unit. Sounds simple but this was upstairs on the second level and the unit is heavy!! Eplo did rush the replacement to us.
By MIchael F.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
75 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EPLO is committed to providing affordable modern smart bathroom products to every family. We work hard to ensure you have a great experience.
Eplo (eplo.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
75 approved reviews, newest moderated first
The first unit was defective and I had to remove and install the new unit. Sounds simple but this was upstairs on the second level and the unit is heavy!! Eplo did rush the replacement to us.
By MIchael F.
I love the toilet, shipping was fast installation was easy
By Darline N.
Amazing purchase! After traveling to Japan, we were missing the luxury bathroom experience, so shopped a lot for the features without breaking the bank. Eplo fit the bill! This toilet was easy to install and works perfectly! Everyone loves it!
By John