Epik LLCReviews of epik.com

Jamie was incredibly helpful in answering all my questions around acquiring an existing domain. Response time was unreal. Very fast. Makes it that much more comfortable to transact on the platform.

Nelson helped me this morning and he was so patient, kind, friendly and a true professional! He needs a raise for sure! Thanks you! I’m a happy costumer!

Theyr are very fast

I needed to have ssh enabled for shell access. Nelson responded very quickly to my email, helped me work through the problem which included the need to upgrade my account and corrected my mistake when I purchased rather than upgrading. So, he even saved me some cash. Epik is the best hosting I've ever worked with.

I have been gradually moving my sites from simple but expensive drag and drop platforms to hosting with Epik and using open source platforms to create low-cost, sustainable sites. I have no formal training in this so I've had the pleasure of dealing with Epik's customer success chat representatives... many times. They have always been patient, helpful, encouraging, and knowledgeable. They are there within moments of my queries and they stay with me until the problem is solved. In my experience, they've done a lot more work than is strictly required by their job description. Honestly they must be in the business of making me look good, because while I am gradually becoming less clueless, they fix my missteps and overcome the roadblocks along the way. The open source platforms that I apply to my domains can be tricky for beginners to use, but I'm finding it worthwhile since Epik always has my back.

I had not setup my nameservers correctly for my domains. Here is how this was fixed: 10 seconds: Customer support responds 1minute: They look at the info I gave them 20 seconds: They tell my how to fix my nameservers Total: 1min30s! Such a breath of fresh air in a world where customer support usually takes for granted you are an idiot.

Great Customer Support and Very affordable products.

Had a chat with Raj. He was kind and knowledgeable. Happy to signup at Epik. Hope my experience in future will be good as well.