Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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445 reviews
Epik LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Epik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
445 approved reviews, newest moderated first
I contact Epik regularly and always find their support staff pleasant and competent. Recently, Anthony went out of his way to help me implement a new feature. I also find Epik's domain management software robust, intuitive, and easy to use. I especially like their versatile landing pages, which have helped me sell a number of domains.
By Thomas D.
Amazing staff and communication. The chat feature is fast and the people are always great and helpful. Affordable and high quality!
By Chris C.
My new Wordpress-driven site was blowing up for unknown reason. I contacted Epik Support via their "ZenDesk" chat client. "Nelson" entered the chat to help define my issue and resolved it with good explanation and detail as to what the problem was, why it was a problem, and what change was needed to correct the issue. It was a configuration issue that Nelson identified and addressed very quickly. He also helped by identifying and addressing a few security issues. The whole support session took less than 20-30 minutes and I have to say that I am extremely impressed. Getting support engaged is usually the worse possible option -- not in this case. Nelson saved the day!
By Loren C.
Easy to work with. Easy switch from Godaddy. They did it for me.
By Matt
So very grateful to have Amy assisting me not only in the renewal process of my domain but also helping me with the transfer of another domain to Epic on Jan 11, 2022. Excellent customer service!!
By Chickie F.
Excellent service. I used their escrow service for the sale of a website. It was done in total 2 days. Their support is amazing. Almost works immediately on a request(almost feels like a favor). My account manager Furquan Ahmed is a great guy. Very helpful, highly responsive, and always active. Wonderful experience. Will use them over their competitor always.
By priyank S.
Arjon worked with me for an extended period to get shared web hosting services configured for several of my domains. This included a walkthrough of c-panel, installatron, wordpress and other configuration steps and installations. We could not be happier.
By DTMF
I was a bit weary about buying a domain name from a company that I had never heard of. I did some research and came across Epik.com and was instantly hooked on their platform. It is so easy to use! Thanks to tld-list for recommending.
By Vikas K.
