Very slow.
Doing business as Botanical Interests. Placed order 25 Jan 26. Shipped 2 Feb-7 days! I gave 3 stars: Price, variety and the fact that they didn't rip me off. First and last order for me.
By Steven
Saturday, November 7, 2026 · Customer reviews of US businesses
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164 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Epic Gardening is the world's most followed gardening brand, not only offering high-quality gardening products, but also a wealth of information on how to grow.
Epic Gardening (epicgardening.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Doing business as Botanical Interests. Placed order 25 Jan 26. Shipped 2 Feb-7 days! I gave 3 stars: Price, variety and the fact that they didn't rip me off. First and last order for me.
By Steven
Bought a couple raised beds from them, both came with shipping damage due to poor internal packaging. Lots of scratches to the paint (through a protective film) even going down to bare metal. I made a review about this (but they didn't publish it). Even the positive reviews mention problems with damage, so I find it weird that of a 1000 reviews, they literally have 1x 2-star review and 1x 3-star review. They gave me a small discount and sent me a bottle of paint on its way in the mail. I don't think they would offer returns even for bad damage. The review manipulation is super dishonest, they carry other products I'm interested in, but probably would never do business with them again based on the review shenanigans. Edit - seeing Epic's reply after a couple years. I never kept the bed, they eventually allowed me to return it for a refund. It took escalation and several weeks though. There was no lie or "disingenuousness" in either of my reviews however, and my originally hidden review is currently live on their site now, which I respect. Overall a neutral experience in the in end, but glad they turned course on their prior review manipulation.
By Jason T.
Response from Epic Gardening· May 1, 2024
Hi Jason, your review was removed for being disingenous. We refunded your bed in full, allowed you to keep it, AND shipped you free touch-up paint on top of it. We also offered to process a full refund. We're more than happy to provide the documentation to you via email if you'd like a refresher on how we treated you.