took almost a month to have the item…
took almost a month to have the item delivered. The tracking number was not useful. The manual is in Chinese only. Is still do not understand how this lamp works.
By MM
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
142 reviews
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E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.
E.P.Light (epdesignlab.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
142 approved reviews, newest moderated first
took almost a month to have the item delivered. The tracking number was not useful. The manual is in Chinese only. Is still do not understand how this lamp works.
By MM
I email you guy telling you that my bulbs all look the same. I even offer to send photos to show proof. I order 4-5 different bulbs and they all look the same. I never got a response.
By Christopher H.
Response from E.P.Light· Dec 13, 2018
The "Blue drop" " Memory" "Aurora" is combined with bulb and white, just like the picture shown on our website.
I was an original Kickstarter backer. When it was apparent my order had not shipped or was lost in the Kickstarter ether I reached out to the campaign owner. He replied immediately even though from many time zones away. He made things right and gave me much clearer choices than I had to understand originally. Overall I am very satisfied with the company and their product as well as their individual customer service.
By Dorothy
Great design, fast response to queries. I strongly recommend. Bare in mind the delivery time which is a bit long so plan ahead. Great gift boxes for christmas presents.
By DelphineJ
Excellent communication and made sure my delivery arrived in time for a special occasion. Thank you EP light!!!
By Shelly K.
Everything came on time and nicely package. The only thing of the bases didn’t work.
By Stephanie S.