Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Bradley is an innovative wristwatch you can touch and see to tell time. We believe good design should be inclusive, not exclusive.
Eone (eone-time.com) has 10 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
10 approved reviews, newest moderated first
Hostile work environment. Supervisors hint to employees that suicide might be better option at plant 4. Pre assembly workers attack elderly workers throwing stuff at them in their hair. While leads laugh and very racial hatred towards others. It’s a joke and very woke.
By Master D.
I ordered 2 straps in May 2025, and according to the USPS tracking number, the package was never collected by USPS because Eone had not made the rewuest to them. Since then, I have sent multiple emails requesting a refund, all of which have been completely ignored. It’s frustrating that a company can take money for goods and offer no customer service. I have noticed other reviews on Trustpilot reporting similar issues: items not delivered, emails ignored, and support completely unresponsive. Based on my experience and the pattern of complaints, I cannot recommend ordering from this company. It seems that non-delivery and lack of communication are common problems.
By Alexander H.
I love the watch, but the band that I received must be defective because I almost had to pry it off with a tool. This was after the first time wearing it, which was shortly after it was delivered. I've emailed twice and reached out through their online service page. I've asked what should be done, if I should return it, etc.... no response....none...
By John P.
Unhelpful, non-existent customer service that is most likely more concerned with selling watches than troubling shooting issues with new watches. No support or even an answer to the emails that have been sent
By Michael
Sent me a watch that doesn’t work. Multiple e-mails sent - no response
By Unimpressed
Scam. Ghost company
By Davide C.
Scam site. Money paid for two watches, not delivered. Followed up with the shipping company and the delivery was returned to sender. The merchant does not respond to emails or phone number on shipping slip. When chargeback requested through Visa, they disputed that it has been delivered. No such thing. STAY AWAY. So disappointing that most people buying this watch are doing so for blind or Deafblind user. Disgusting.
By Ree
Afwul customer service, awful company. My wife bought (or tried to buy) one of their watches 9 MONTHS AGO. After the payment, we didn't have any update on the order. The watch was never shipped, and of course never received. We have tried to contact the company for months and the customer service does not exist. They don't have a phone number to call, only email and webform (to which they DON'T REPLY).
By Sergio
