Best alarm
Best customer services
By Jaime
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’ve made it our mission to provide home and business owners with security automation products and services that meet their needs at an affordable price. We’re professional, experienced and have the necessary know-how to optimally secure your home or business. Add those skills with our commitment to service and saving you money, and you can’t go wrong trusting Envision with your security needs.
Envision Security (envnow.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 267 reviews with 5 stars · Clear filters
Best customer services
By Jaime
Even though i have had several non emergencies, they have been very quick to contact me via security panel and email. I appreciate the very professional way that i have been spoken to.
By Kathy
Installation was done in time record Having the sales person over was like having a friend over He mapped my house as if it is his own I am very happy with the system It is very user friendly
By John
Great service
By Lizeth
Our experience so far has been a very positive one. Sales manager Alex S and sales representative Jason S, were both very knowledgeable and professional. Installation was fast and thorough. We also like that we can have different codes for housekeepers , etc
By Paul
I'm happy I made the choice of securing my family with this system. I love that I can check from my phone that my daughters got home safe from school and disarmed the alarm. Very easy to use and very convinient. Highly recommend it especially if you have little kids.
By Margarita
I'm impressed with this system. I will recommend this to any of my friend and family. I even showed my friends that ADT and they're already trying to get this envision security in their house.
By Jonathan
From the first contact with the salesmen to the friendly installer and ending with a customer service call for clarification on billing we were impressed with the professional demeanor of all involved.
By Sharon