Enviro Design ProductsReviews of envirodesignproducts.com

Placed my order. Paid for my product. Got confirmation of my order. Been a week and haven’t heard anything. Would say customer service is bad. Glad I paid thru PayPal. If not gotten any shipping info on Friday, I’m contacting PayPal and better business bureau.

It took over two weeks to ship this item out of the warehouse even though it is advertised as fast processing and shipping. Now it's delaying my project.

I ordered 3 street water meter cover keys. Your site said they were specific to use on 5 point covers. They arrived and were merely 3/4" 12pt sockets welded onto a tee handle. They do not fit over a 5 pt street cover bolt. Please contact me ASAP so I can return the 3 that do not work and order 3 that will work. Thank you.

I have not received the product, so why the review??? Nuts..

I have emailed customer service twice AND called and left a message. I ordered a manhole cover on June 8th and it still hasn't shipped. I understand these are difficult times, but that doesn't excuse the complete lack of customer service. Edit: customer service ONLY reached out after I wrote this review. I don’t ever write reviews, and their statement below is misleading. I’ll be taking my business elsewhere in the future.

I placed this order with the specific direction that we needed the product by a certain date. The product did not arrive on the date that we had to have it and I was given no heads up that it would be late. I also was not provided a tracking number until I called asking why we had not received the product yet. This is very disappointing and bad communication.

I have not yet received the products I ordered, but I placed the order just about a month ago. I called two weeks ago asking about the status of my order when I was told they will speak to the manufacturing/shipping department to inquire about the status and get back to me. I was never contacted again and only found out the status of my order by calling multiple times after. Come to find out one of the products was on back order. I was not informed of this at all, and it would have been VERY appreciated to be told about that. I would have found another source to place my order. Waiting a month to get my products shipped out with no communication about it taking that long was disappointing to say the least.

Ordered product 3 weeks ago, still haven't received it.