Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
222 reviews
Enviro Design ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enviro Design Products, Inc. is an international wholesale and retail company focused on equipment for RV waste, and Well monitoring. Concentrating on a niche market, we offer items that are used for protecting and operating environmental, sewer, and RV park industries.We manufacture our own line of products in addition to partnering with other industry-leading firms to ensure our customers have the innovative products they need to more effectively run their businesses. Our custom product lines include the FootLoose RV site sewer cap, and the Grip-N-Lock Well cap. These products are battle-tested by our customers that use our tough 100% American made products.Founded in 1994 with a focus on sewer caps and well plugs we have gained a reputation for providing hands-on services that meet our clients' demands. In 2016 we expanded our goal of bringing high-quality products to better serve the environmental and RV Park/Campground resort industries.
Enviro Design Products (envirodesignproducts.com) has 222 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 27 reviews with 1 star · Clear filters
Haven't received item ordered on 2/22/2022
By Ron B.
Response from Enviro Design Products· Mar 21, 2022
Hi Ron, Sorry, your order is taking so long to ship, we are checking status and will call with an ETA. Thank you, Enviro Design Products
Tried to get online chat help. It was not avail
By Daniel M.
Response from Enviro Design Products· Feb 16, 2022
Hi Daniel, sorry to hear we missed a chat with you. We will call you today with an ETA for your order. Thank you
they never respond I made order on Sep 9th 2021 and thay did not send it yet
By ELI M.
Response from Enviro Design Products· Oct 20, 2021
Hi Eli, Our apologies, there has been a long delay. We are looking into an estimated ship date and will call you directly with a response. Sorry to hear our emails are not going through, please check your spam box for the last email we sent was on Oct 15th at 10:37 am. Thank you!
It is hard for me to rate the product when I have not received it in over 2 months. I ordered two 12 x 24 monitoring manhole covers on 8/1/21 and the website did not indicate any manufacturing delays, so I though they were in stock. After many Emails and phone calls, I finally called and got a hold of a human who promised a shipping date of 9/30/21. Well that was a week ago and I need to get my project done. Even if this product shows up great and it was a good price, I do not think I would change my rating. The website was misleading and the customer service has been poor, with no follow up or updates.
By Master Electrician S.
Response from Enviro Design Products· Oct 20, 2021
Our apologies, for the long delays. We are training new staff to help ensure everyone is answered in a timely manner and would like to say, Thank you, we know it's frustrating we appreciate your review.
I bought and paid for an RV sewer lock - it never arrived. I know it was refused by UPS. I called Enviro, and left a message. There was no response. In response to this commentary, I am told that a refund has been issued to my credit card. Just looked at that account...no credit yet. This is a weird way to conduct customer service.
By Jim
Response from Enviro Design Products· Sep 3, 2021
Hi Jim, We shipped the order and the tracking shows it was refused. A full refund has been issued. Thank you Returning to Sender The package was refused by the receiver and will be returned to the sender. Ontario, CA, United States
YOU GUYS NEVER SENT ME MY ITEM. I NEED MY MONEY BACK
By Herold T.
Response from Enviro Design Products· Jul 9, 2021
Hi Harold, Sorry, we were unable to get the item shipped in a more timely manner. Your refund was processed through Paypal. Please let us know if you need further assistance. Thank you,
Haven't received my purchase yet . So terrible service way to long.
By Dave C.
Response from Enviro Design Products· Nov 30, 2020
Hi Dave, We apologize for the delay, this item had to be manufactured and is behind schedule. We will find out the estimated ship day and email you an update. Thank you,
It has been 1 week since I ordered my products and I have not rec'd a shipping notice. The items should be off the shelf yet they have not shipped.
By Michael H.
Response from Enviro Design Products· Oct 26, 2020
Hi Michael, Sorry for the delay in manufacturing your items. We appreciate your business and will provide shipping information once available. Thank you,
