ENVE CompositesReviews of enve.com

Premium Price for Defective Carbon and a Useless Warranty I am highly disappointed with both ENVE's carbon quality and their terrible customer service. My ENVE mountain bike rim cracked under normal riding conditions. After initially being completely ignored, their "solution" was to offer me a meager 30% discount on a replacement. For a brand that charges premium, top-tier prices and heavily markets their warranty coverage, expecting me to pay hundreds of dollars out of pocket to replace a defective product is unacceptable. A 30% discount is not a resolution—it is an insult to a customer who already invested heavily in their brand. Save your money and buy from a company that actually stands behind their products and takes care of their riders. Very bad quality and even worse customer care.

One of the most unprofessional companies I’ve ever dealt with. The staff answering the phone are incredibly lethargic and seem to have no urgency whatsoever when dealing with customers. I wouldn’t waste my money with this company again, and I certainly wouldn’t recommend them. The whole experience has been an absolute joke. Save your money and go elsewhere.

I bought a pair of SES 4.5, a dream wheelset for me but now it's like a nightmare. The rear hub is noisy from the first ride. I give in contact with the customer service and after many email they take back the wheel for an inspection. After 1 week they give me back the wheel but they didn't nothing, just an hub lubrification... Same problem after 2-3 ride. Now I've written again at customer service but no answer after 10days or more.. Beautiful wheels but the customer service are terrible for the brand an the price... I'm not happy

I bought a set of ENVE SES 4.5 wheels, very expensive as we know, right from the start I didn't like the finish (carbon), also such expensive wheels I ask those responsible are we paying so much just for the brand, don't we deserve some transport bags? Here's the question, I mounted the tires, cassette etc. and mounted the bike, I was cleaning everything and I felt a dent in the rear wheel I was speechless, once again we are paying so much for wheels that they say are the best and I ask where is the quality check? Does anyone do it? It may have been very bad luck but that shouldn't happen with products as expensive as these.

good wheels but this company is not made for amateurs , only for pro team ITS IMPOSSIBLE TO GET VALVES FOR ENVE 4.5 is it normal? the dealers cannot provide it to me so if you lose the valves or another thing , you cannot buy i ordered FFWD , shipping to every coutry perfect bye bye ENVE , i sell my wheels because no valves or no tubeless kit