Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
751 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exquisite agarwood and aromatics
Ensar Oud (ensaroud.com) has 751 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
751 approved reviews, newest moderated first
Close contact with the brand. Good attention
By Carlos Alberto Castillo N.
Response from Ensar Oud· Sep 2, 2026
Thank you very much for your kind review, Carlos. We are delighted to hear that you appreciated the personal attention and close communication with our team. Providing attentive and personal support to our customers is something we genuinely value. We sincerely appreciate you taking the time to share your experience.
This is my second time purchasing at Ensar Oud and again the shipment was really quick, the packages were securely packed and the perfumes masterpieces on its own! Thank you very much and hope to order again!
By Mo H.
Response from Ensar Oud· Aug 30, 2026
Thank you very much for your kind words, Mo. We are delighted to hear that your second experience with us has once again been such a positive one. It is wonderful to know that your order arrived quickly and securely, and especially rewarding to hear that the fragrances have made such a strong impression. We sincerely appreciate your continued trust and support, and look forward to accompanying you on many more discoveries in the world of natural fragrance.
While most of their products are out of my league, the ones that I can afford never fail to satisfy. The orders always include some samples and come in a nice presentation box and luxurious pouch. Ordering ,shipping and delivery are all to the highest standards
By principle P.
Response from Ensar Oud· Aug 30, 2026
Thank you very much for taking the time to share your experience, Peter. We are delighted to hear that the fragrances you have explored continue to satisfy and that you appreciate the complimentary samples and presentation of each order. It is equally rewarding to know that the ordering, shipping, and delivery experience has consistently met your expectations. We sincerely appreciate your continued support and hope you enjoy discovering many more fragrances from the collection.
Dissatisfaction
By Mouhamadou S.
The EO team helped with additional questions I had before the purchase. The package was delivered quickly and safely.
By Sam G.
Response from Ensar Oud· Aug 23, 2026
Thank you very much for your kind review, Sam. We are delighted to hear that our team was able to assist you with your questions and provide the guidance you needed before your purchase. We're also pleased that your order reached you quickly and safely. We sincerely appreciate you taking the time to share your experience and hope you thoroughly enjoy your purchase.
Exceptional products, and high quality service
By Client
Response from Ensar Oud· Aug 23, 2026
Thank you very much for your kind words, Justin. We are delighted to hear that you are pleased with both the quality of our products and the service you received. Providing an exceptional experience in every aspect is something we genuinely value. We sincerely appreciate you taking the time to share your experience and thank you for your support.
Very expensive oil not satisfied blindly purchased I thought it will be something unique am bit disappointed the smell it doesn’t project
By nasra N.
This is another level. No way to know without having your own new sensorial experience.
By Carlos H.
Response from Ensar Oud· Aug 19, 2026
Thank you very much for your kind words, Carlos. We are delighted to hear that your experience has made such a powerful impression. Natural oud and artisanal perfumery truly open the door to an entirely different sensory world, and as you beautifully put it, some things simply have to be experienced firsthand to be understood. We sincerely appreciate you taking the time to share your experience and hope you continue to enjoy the journey.
