I’m very happy with the purchase
I’m very happy with the purchase. Everything went very smoothly. Thank you
By Rosie G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
751 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exquisite agarwood and aromatics
Ensar Oud (ensaroud.com) has 751 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
751 approved reviews, newest moderated first
I’m very happy with the purchase. Everything went very smoothly. Thank you
By Rosie G.
Very Friendly & Helpful customer service. Always a pleasure!!
By David
Paid $300 for oud Malaki, smells like dentist office, waste of money.
By Imran K.
Response from Ensar Oud· Mar 1, 2026
Hello. Oud is known to be challenging, and it's very brave of you to jump right into buying a full bottle of wild oud, especially considering its your first purchase. There are samples sets available for first time buyers which allow you to experience a wide range of oud scent profiles before committing to a full bottle. But don't give up on it, there are many customers that hated an oud at first, only for it to grow to become their favorite once they spent some time with it and there olfactory senses developed. So take it out from time to time and see how it has developed and what nuances and aspects of the oud are showing themselves to you at different times of year, in different environments and mindsets. Oud is a journey and the scent spectrum encompassed are vast. Persist and you will experience otherworldly scents that have no comparison.
What I really appreciate from Ensar Oud. 1. The highest quality, pure, undiluted Oud oils that I have found so far. 2. Their website is well organized and fun to explore. 3. Shipping to the US is extremely fast and dependable. All fees, duties, tariffs, etc. are covered by Ensar Oud removing all the stress and uncertainty of overseas purchases. 4. I am very pleased with my first three orders and I'm looking forward to the next. The free samples are nice too...
By Ted
Great and fast shipping. Very good and helpful customer service.
By Claudiu Ionut F.
Everything was perfect!
By Gianmarco S.
Great service And the perfumes are fantastic
By Harry R.
Always the best experience shopping, with customer care and service and quality!
By Josh K.