Getting a refund is very difficult
The case is beautiful but it did not fit my phone. Correct size ordered. Credit has been issued but no refund. I’ll never buy from this company again.
By Mary S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Selling the finest iPhone wallet-style cases.
enphold.com (enphold.com) has 137 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 25 reviews with 1 star · Clear filters
The case is beautiful but it did not fit my phone. Correct size ordered. Credit has been issued but no refund. I’ll never buy from this company again.
By Mary S.
Ordered 2cases and only received 1
By susan B.
My wife purchased 2 phone covers order was incorrect upon receiving it company will not return calls or emails. Be careful of what they call leather it my surprise you
By Joseph L.
After many Emails questions to the customer service concerning an RMA autorization are still waiting for answers. Very frustrating to read that the are taking care of you but no answer from customer service neither a phone call to explain what is going on. Merci
By Claude F.
13 days from date of dispatch and still in transit, despite being sent air freight, (if it has actually been sent) 16 days since order. No update on courier page in 13 days. Air freight is 2-3 days at most. I do not believe this has even been sent, scam company.
By Ian G.
I returned the phone case on Thursday, July 1st. I haven’t received an email a refund to my account, or any notification regarding my return! Highly dissatisfied with your service, and would not recommend nor seek your business again! It was easy to give my money to Enphold, yet super difficult to get my refund.
By William J W.
Wrong item was sent! Had to return after waiting several days for delivery.
By Tricia S.
This past May I purched a phone case that I was not happy with so I emailed and got approved for a return request. I sent it back to the address I received via email and the package was delivered on the 24th of May. Now 6 weeks later I have yet to receive my refund of $59.95. I will not be using this site again, nor will I recommend it to anyone else.
By Eirkir