Enphase EnergyReviews of enphase.com

This product doesn't deserve one star but that was my option. I have 20 of their solar panels and it's only my wife & I, we never touch our thermostat, it stays on 72 degrees, I'm gone all day long 6 days a week and my electric bill is $300. I think their panels is making it worse because my neighbor's electric bill is $184 and he has a pool and no solar panels. Something isn't jiving, they're either in with FPL and scamming people or their product is horrible. I purchased 20 more panel from their competitor and my electric bill drastically went down. It's just not a good product at all and customer service is horrible.

There are plenty of positive reviews here, some of them probably even genuine. But I can only go by my own experience, and my experience with this company has been appalling. The sales pitch was excellent, and we were eager to sign up, assured that we would make our money back within the first 4-5 years. With an outlay of about $14,000, we were expecting some serious cuts to our electricity bills (the sales guy had told us we could expect virtually ZERO dollars for our bills!). Well, the bills never changed. Still getting same amounts, plus now have to pay $117 every fortnight on top of these costs. And all the sales person could tell me when I complained about this was that, "the solar panels are doing what they are supposed to." Really? I find that hard to believe, because if that were the case we'd be seeing some indication of this system paying for itself by now. But with the only refunds we are currently getting being between $60-200 per quarter, I can't see it 'paying for itself' within the next century! Seriously, 'appalling' doesn't even come close to conveying our feelings right now. If you do decide to go with this company, pray you have a better experience than we did. But personally, I wouldn't trust these people to sit the right way on a toilet seat. I'd give them a zero rating if it was allowed...

Zojuist mijn wifi wachtwoord gewijzigd en ik kan met geen mogelijkheid de Envoy weer online krijgen. Ben al vier uur bezig en heb van alles geprobeerd. Wat een waardeloos systeem is dit zeg!! Ongelofelijk. Ik was zo positief over Enphase, maar dat is nu wel compleet verdwenen.

Terrible products. Poor quality hardware, badly designed application, poor customer communication. I cannot understand this company is still in business. I have asked the installer to take out the batteries from my home the soonest. A theft. I have reached to the Enphase support team nearly ten times. Totally incapable to solve my issue. The batteries are still not discharging and I am still unable to change my profile on the Enphase application. I am still waiting for the Enphase support to call me back… total waste of money and time. I will reach out to the energy regulator. Enphase should not be allowed to continue selling their defective products in the UK.

Emphase is a terrible company with worse contracts The issue WAS with enphase. They are a joke and their responses to honest reviews, proves it. Their reps refused escalation, laughed at the consumers, couldn't understand basic English and disrespects this nation's consumer laws left and right. Disgusting excuse for professionalism. HIRE AMERICANS AND NOT FOREIGNERS THAT CANT SPEAK ENGLISH. IM PROUD OF MY AMERICAN STANDARDS THAT YOU CANT MEET AND MY UTTERLY OFF GRID SYSTEM THAT YOU REFUSE TO MAINTAIN. NOT ONCE HAVE THEY NOTIFIED ME OF AN ISSUE, IVE ALWAYS HAD TO CALL THEM AND TELL THEM THERE IS AN ISSUE. DONT BELIEVE ENPHASE LIES, THEY ARE A JOKE. 60 HOUR COURSE IS ALL THE INSTALLERS HAVE FOR KNOWLEDGE LOL Terrible company with even worse customer service. They won't uphold any end of their contract, won't assist with monitoring or maintenance in any way (though you paid for it in your contract) and will jsut tell you to hire someone else, who also won't be able to fix anything and just take your money for no results. THIS COMPANY IS A SCAM AND A WASTE OF MONEY. THEIR CONTRACT IS USELESS AND SO ARE THEIR INSTALLERS AND EQUIPMENT. 25 yr system didnt even last 6 yrs and they won't do anything at all about it. Jsut hold their hands up and say "so sorry" in indian accent because none of them are american. And now they are scamming folks more by selling a maintenance and monitoring package, on top of the contract that included those things. They won't be able to enforce that either, they just want to rip you off for some more money. YOU fell for the first contract lie, why not another? America is dead, this is corporate slavery"

In May some of my solar panels stopped working, due to a fault with the microinverters. I contacted Enphase (case 18108337) for details of an installer to look at the issue. First they sent me to a website that didn't work, then recommended installers that weren't even in the right country, then right country only hundreds of miles away. Finally they managed to recommend one nearby – that had ceased trading about four years ago (in the end I gave up and found a local one myself). Since then, despite numerous site visits, Enphase have been unable or unwilling to resolve the issue. Each time the engineers are on site Enphase say they're going to replace the inverters, but then they repeatedly delay approving the replacement, insisting on another site visit (which costs me more money every time and requires expensive scaffolding). I asked for an explanation of the delays and was told it was actually the wiring or voltages, despite what they'd previously told the engineers and all the wiring and voltages being checked numerous times. On the next site visit, Enphase said again the inverters needed replacing, but still haven't actually approved the replacements. It looks like Enphase are deliberately avoiding their warranty obligations, and my system is only six years old. The installer's having to deal with other homeowners in the same predicament (one of whom has a brand new system), and is now reluctant to recommend Enphase in the future. Looking at the Enphase share price over the last couple of years, it seems others have drawn the same conclusion and wisely chosen a different supplier. Over the last two months the only thing Enphase appear to have achieved is changing the gateway ID, which just caused more of my panels to stop working, and costing me a lot of unnecessary expenditure. Now, the installer is chasing them daily. I contacted them again about the delays (case 18410808); it's been a week and they haven't even bothered replying.

I’ve had ENPHASE Energy Solar Panel with Wi Fi for remote monitoring on PC, iPhone and iPad since 2018. Today 30/7/25 ENPHASE Energy changed the app I use to monitor my daily solar energy progress that updates every 15 minutes. On previous versions we were asked to try the new display. I never liked it and was given the chance to revert to old display that I did. There is no option now to switch now. The phone operator overseas had no knowledge of the previous displays so wasn’t able to help. My advice is: If you have a choice DO NOT GET ENPHASE ENERGY TO MONITOR YOU SOLAR PANELS”. Given my experience today I would give ZERO STARS. Remember. I was not given a choice about the new app and it was installed to my devices without my knowledge.

Bonjour, j'ai acheté un bien équipé de panneaux et groupe "enphase", pour avoir l'appli je remplis toutes les demandes et à la fin on me demande un règlement de 149 € pour le changement de propriétaire, c'est lamentable, n'y aurait il pas une autre appli afin de suivre ça conso? Sans remettre la main à la poche! Cordialement