Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,650 reviews
EndocaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovative hemp extracts, accessible worldwide. Endoca is dedicated to producing the finest and purest quality CBD oil from seed to shelf, never compromising on quality.
Endoca (endoca.com) has 4,650 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 482 reviews with 4 stars · Clear filters
5 Stars for raw CBD/CBD-A drops, 4 stars for slightly more refined CBD only drops. High quality.
By RJD
Response from Endoca· Mar 23, 2017
We are always happy to hear our customers are happy with the quality of our products, as this is extremely important to us! Thank you for taking the time to leave your review Endoca team
Product is good and of quality although they remind me a little bit of other companies that have the lead within there market and know it! Thus the price remains very high (in other words my curiosity with there product has been answered although at there prices I doubt if I shall repeat my business with them) I emailed a simple question of rough delivery times and had nothing but automated answers, first a tracking number relating to DHL outside of the UK then a notification about it being handed over to Parcel force once that happened no tracking information whatsoever so poor customer service and high prices. Since this review was written, communication in the form of good customer service has appeared! I have upgraded this to 4 stars now. I guess this makes me well aware that trust pilot really helps keeps a good understanding and help clarify where issues may really reside on the internet and orders for products. Endoca do still seem to mean what they seem when it comes to quality and a genuine experience of CBD oil from my experience so far.
By Brett
Response from Endoca· Mar 22, 2017
Greetings, Brett. Thank you for taking the time to leave us a review. We are always working to find new ways to improve quality and provide the very best for our clients that we possibly can. We use the cleanest, and in turn the most expensive extraction method. After new years we also reduced our prices, and we want to make CBD affordable for everyone, sadly, it's a lengthy process and things are not developing as fast as we would like them to. Our customer service is not automated, every letter is handled by our dedicated team. And the tracking number provides full details about the status and location of your package. Sorry that the services were not what you envisioned, a colleague will get in touch with you to discuss this further. Warmest regards Endoca Team
Just need to be a bit more competative in prices
By Ray H.
Response from Endoca· Mar 22, 2017
Hey Ray, Our products are the prices they are because of the extensive testing and quality assurance that we provide with our products. We understand for some, these prices may be expensive, but the quality of the products, we believe is second to none. However, we are always finding ways to make our products more affordable for everyone, and as regulations around CBD products start to loosen, the costs associated with producing the quality that we do, will drop, enabling us to provide our products at a more competitive price Thank you for taking the time to leave your review Endoca team
Really has helped with pain, would like it stronger/dose
By David B.
Response from Endoca· Mar 22, 2017
Hey David, Someone from our US customer service will contact you regarding this :) Thank you for leaving your review, and were happy to hear your already having a positive experience with our products Endoca team
Your CBD oil bottles could be bigger but not higher in price.
By Cheryl E.
Response from Endoca· Mar 22, 2017
Hey Cheryl We are always trying to make our products more affordable for our customers, and we understand that perhaps for some the size of our bottles my be smaller than they would like, however by using 10ml bottles, it is easy for people to work out the cannabinoid percentages, and allows for easy travel if you want to bring your products with you. It also makes them far more discreet :) However your suggestion has not fallen on deaf ears, so thank you for taking the time to leave your review and suggestions! Endoca team
The product was great. However, based on my online browsing I was expecting the internal packaging to appear more like mainstream chewing gum lines, more "legit" if you will, with the plastic and foil packaging that you can "pop" the product out of, and therefore easier to offer in public. I understand that your brand is going for a completely biodegradable product, and that is alright with me, I respect and admire that.
By Lord Michael G.
Response from Endoca· Aug 25, 2017
Hello! Thank you for taking the time to leave a review. We apologize for misleading but thank you for understanding. We have been going through some updates on our website and we have updated the way our CBD Chewing Gum is advertised. Take a look, I am sure you will see that it is very detailed and be very satisfied. Endoca Team
Good product and prices, but they won't ship to me any more for some reason. Hopefully this will get resolved soon.
By David P.
Response from Endoca· Mar 20, 2017
Hey David, We pride ourselves on producing the highest quality CBD products possible, so we always appreciate when our customers tell us they meet their expectations. Regarding your shipping issue, our US team will be in contact with you shortly to try and address this issue Thank you for taking the time to leave your review! Endoca team
Pain relief was excellent, taste not so good.
By MontanaRefit
Response from Endoca· Mar 19, 2017
Hey Montana, As our extracts are made only from pure hemp, with nothing else added, our products will always have an natural, earthy taste. We conserve all the flavonoids and terpenes that occur within the natural plant, especially with our RAW as it is unheated and therefore no compounds are destroyed, meaning it can have quiet a strong taste. Perhaps next time you could try our capsules? If they bring you the same relief, this is possibly a good way for you to by pass the taste, if its an issue for you :) In any case, great to hear that you feel it bought you the relief you were looking for! And thank you for taking the time to leave your review. It would be great if you could update it, and put in what products you bought from us, that way when people come and read the trust pilot, if they are in a similar situation to your own, they know what they can try first! Thank you for taking the time to leave your review Endoca team
