EndocaReviews of endoca.com

Response from Endoca· Jun 30, 2017

Hey Randi, One of the Endoca representatives will be in touch shortly to rectify this issue for you, sincere apologies for the delay, have you by chance checked your spam and junk folders? Sometimes our emails can end up in there by mistake. Never the less, someone will contact you before the end of the working day. Apologies again, Endoca team

Response from Endoca· Jun 26, 2017

Hey Paul, From our records we can see your order was for our 300mg CBD RAW capsules. Most people who buy our 300mg capsules do so to maintain a healthy and balanced lifestyle, whereas customers who order our products for more serious conditions order our 1500mg products or stronger. Feel free to contact our customer service about this to find out more about what product may be best suited to your needs Endoca team

Response from Endoca· Jun 26, 2017

Hey Donald, I spoke to our customer service team and they forwarded me the response they sent you on the same day you sent your enquiry. Please check your junk and spam folders, and if you still have no luck please contact us directly and we can send it to you :) Endoca team

Response from Endoca· Jun 22, 2017

Hey Orelia, Our CBD extracts are nothing but pure hemp, as we do not believe in messing with nature. Its for this reason our extracts can have a strong, earthy taste. Some people love it, some not so much, however most people agree that the benefits far outweigh the strong flavour. However we do understand that there are people out there who can't handle the taste, which is exactly why we created our other products that are flavourless but still rich in CBD. Options exist such as pure CBD crystals, our suppositories (most effective way to absorb CBD) and our CBD capsules. In the future, we encourage everyone who is more sensitive to the taste of hemp to try these other products instead :) In any case, thanks for taking the time to leave your honest feedback Endoca team

Response from Endoca· Jun 15, 2017

Hey Dilek, First off, on behalf of Endoca i apologise for this situation, we can imagine how frustrating it would be to need products that you felt were helping you so much, only to encounter this. Its for this reason as soon as we heard that this occurred, we made a full refund to your account for all the products that never reached you. That being said, we inform all our clients ordering to Turkey that they require a prescription, however we also tell you that if you are willing to take responsibility for any issues that may occur, we are also happy to send it to you without prescription. We understand that UPS, like any company, can sometimes have less than fantastic service, but as we tell people, UPS is actually the best company for international shipping and sadly enough, shipping with UPS actually provides the least amount of issues like this in comparison to other companies we have used in the past. Its a shame that despite your fantastic experience with our products in the past, your experience and therefore your Trust Pilot review of our CBD extracts has been ruined by the actions of UPS. Unfortunately you have not left your email address, therefore please do get in touch with us at [email protected] so we can see if we can rectify this situation and improve your experience with us :) Enjoy your day Endoca team

Response from Endoca· May 29, 2017

Hey Jane, Everybody reacts differently from CBD, and what works for one person may not work for another. Some people say the oil doesn't work very well for them, however once they switch to suppositories they finally find relief, or find they prefer the paste over the oil, ect Everybody is different :) In any case, thanks for taking the time to leave your honest review Endoca tram

Response from Endoca· May 18, 2017

Hey Susan, Our hemp oils are made from 100% pure hemp, with no additives or flavourings, and retain all the natural flavonoids and terpenoid profiles present in the natural plant. This can result in a strong hemp-y taste that some people are more sensitive than others. Its for this exact reason we have put a lot of time and care into producing other CBD products, such as our capsules, CBD crystals, suppositories or skin care line as we don't believe in adding anything artificial to our products. We believe nature is perfect just as she is, however we encourage you to try our other CBD products that don't result in you having a negative experience purely due to the taste All the best Endoca team

Response from Endoca· May 12, 2017

Hey Susan, In the future, if an issue like this happens contact our customer service directly and they will address the issue immediately. One of our team will be in touch shortly to see if we can rectify this issue and improve your experience with us :) Endoca team