Endnote
Better than prior version, yet, needs some improvements (to fix the bugs). Also big pricey
By Abhilash P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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218 reviews
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EndNote is listed under Internet & Software.
EndNote (endnote.com) has 218 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
218 approved reviews, newest moderated first
Better than prior version, yet, needs some improvements (to fix the bugs). Also big pricey
By Abhilash P.
The technical assistance from a very smart cadre of individuals has been exemplary. I am so pleased that they are there when I need help with various Endnote issues & questions. They are patient, kind, and professional. Keep up the great work. You set a high bar for all other companies!
By Michael M.
Fairly easy to use, but a colleague is available to answer questions. It would be nice if you could keep a reference and simply change a chapter number rather than needing to type it all in as a separate reference.
By Chuck P.
would prefer easier way to cut and paste. ctr c ctrl v locks up my computer. when I do a search that has multiple references, if I can one reference, it goes to that reference spot as opposed to maintaining my search list
By Elizabeth H.
It’s really great software
By Suf A.
I owned EndNote back in the days of software delivered on CDs. The new version is cryptic, poorly documented and cumbersome, comparitively. I find the functionality being heavily tied to academic libraries/institutions exclusionary. As an independent researcher without academic ties, the whole subscription proved disappointing, a waste of time, and essentially a donation to the company. Not happy.
By Joan W.
Software misformats some APA 7 references (ex. Multiple authors). This is inexcusable. It also is next to impossible to manually edit references that are misformatted without chaos ensuing (your software overrides user corrections). Software interface is very dated/awkward and does not integrate well with programs like Microsoft Word.
By Edward M.
Essential for maintaining teaching and research bibliographies.
By Stacie H.