encoreguards.comReviews of encoreguards.com

The guard I received was misshapen and hurt my teeth. When I contacted Encore they told me to put it in hot water and see if it would reshape on my bite. It did not. They claimed they would make me a new guard and sent me a new mold, but they also wanted this misshapen guard back for their records. Weeks later they just sent me the malformed guard back again. I know it wasn't a new one because the case had still had my name written on it in sharpie, like I always do to them. The guard had little scratches in the same spot I always grind. They did this to me after I bought 5 or 6 guards from them. They're always pressuring you to buy a new one every 6 months or they'll throw out your molds. I did that loyally and I still ended up with an unwearable guard.

Took 3 try's before they excepted my impression. Since receiving the finished mouth guard, I have tried to get it to fit right. So, it was a waste of $170.00. If the guard would fit right, it would be great, the guard is nice quality. They won't take an impression from the mouth guard that I have which fits perfectly, it's just getting to the point it needs to be replaced. It has lasted me for a few years. I guess getting it from the dentist is the better way to go even though it cost more, they can adjust the mouth guard till it does fit prefect. That can't happen with a mail in service.