Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
75 reviews
EnagoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enago is a global leader in publication support and language services. Since 2005, we have been fast-tracking researchers towards publication in international journals. Our worldwide workforce of 3000+ expert editors, peer reviewers, and translators have 19.4 years of average experience in editing articles for publication. All our editors hold PhD/Master's degrees. Along with Editing and Proofreading services, we provide end-to-end Publication Support Services, e.g., Journal Selection, Pre-Submission Peer Review, and Journal Submission to speed up publication in top journals.
Enago (enago.com) has 75 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 6 reviews with 4 stars · Clear filters
fast and on time service
By Neti Y.
Response from Enago· Feb 12, 2024
We are very happy to hear that you are satisfied with our service. We would like to take this opportunity to thank you for taking the time to write a review based on your experience with Enago. We are motivated to deliver the best, always and your confidence in us keeps us going. Team Enago
I like the service from ENOGO which gives a quick response when asking for a quotation and some requests. Although some parts of edited content were not concise (this was complained by the journal's editor), overall it is satisfactory.
By Savitri
Response from Enago· Feb 5, 2024
Thank you for sharing an honest review of your experience with us. We would like to take this opportunity to thank you for taking the time to write a review based on your experience with Enago. While we are delighted to hear the positives at the same time concerned to hear that there is still scope of improvement in terms of quality of the editing. We will learn from our mistakes and assure you to provide a smooth experience for your future orders with us. We look forward to collaborating with you again. Team Enago
I am satisfied with Enago's editing service, two highly qualified editors worked on my paper and it got accepted in a journal.
By Lee Min J.
Response from Enago· Jul 20, 2023
It's excellent news that your article was accepted in the Journal and we are grateful that our services played a part in your success. We value your support and look forward to collaborating with you again. Team Enago
Satisfying initial results. But unfortunately not so good in the after sales services.
By customer
Response from Enago· May 29, 2023
Thank you for your feedback on our editing service. We appreciate your positive comments about the satisfying initial results. We apologize for any issues you encountered with our after-sales services. Your feedback is important to us, and we're working to improve our services. I will get in touch with you separately to address the concern related to after sales. Thank you for your business, and we hope to serve you better in the future. Team Enago
I would like to express my satisfaction with your services, which have benefited me in publishing two papers. Finally, I would like you to offer us discounts on services, because the service prices are considered high for me.
By customer
Response from Enago· May 24, 2023
Thank you for your feedback and for expressing your satisfaction with our services. We are thrilled to have been able to assist you in publishing two papers successfully. Regarding your request for discounts on our services, we appreciate your concern about the pricing. We want you to know that we always strive to provide the best value to our customers and remain highly competitive in the market. I would like to inform you that next time when you fill in new order please do mention your budget and we will do our best to meet your expectation. Thank you for choosing our services, and we look forward to continuing our partnership. Team Enago
The service provided by enago was quick and efficient. They respected the deadline, and the editors comments were accurate and consistent. The staff was always available to answer my questions.
By Dr Marek R.
Response from Enago· Dec 13, 2017
Greetings from Enago! Thank you for taking the time to share your experience. We are glad to know that you are satisfied with our services. We hope to serve you again in the future.
